Question about Canon imageCLASS MF5750 All-In-One Laser Printer

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Canon mf5750 will not pick up a fax it just answers then hangs up. doesnt make any different in any mod just will not pick up the faxs its makes the noise like its going to pick up but after about 10 sec it hangs up

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  • kevinseward8 Mar 25, 2009

    wont receive a fax

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1 Answer

How to get my fax to pick up.

Posted on Oct 24, 2008

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I used to have a brother fax machine that received faxes when it detected a fax signal when my telephone's answering machine turned on. I tried all different settings with my Canon MX700 but it still won't...


Issue: Unable to receive faxes with an answering machine on the same line
Solution: Reduce the number of times the answering machine will ring before it answers the call (perhaps 3 rings max.)

An incoming fax may "hang up" if it takes too long for the machine to answer.

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I can't stop the fax from picking up all of my calls


there was a man/auto option under settings that was set to ON when it needed to be set to OFF. I changed it and now I can receive a fax manually when needed.

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How to recieve messages on my answering machine and still recieve faxes


If your telephone service offers ditictive rng you can order another number and your line will ring differently and you can set you G3 Fax to answer the distinctive ring and you regular call will be picked up by the answering machine.

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The Brother machine has setup for Distinctive ring, you pick the ring pattern that Embarq provides. The Brother instructions are in the operators manual. All Brother machines have this setup, not sure about others.

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Canon imageCLASS® MF4150 All-In-One picks up all calls on our second line.


I got in touch with the manufacturer tech support and found there was no way around it. Thanks for considering my issue though :)

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FAX CONFIRMATION


You want to pay me I'll tell you how I fixed it,as you want me to pay for your service.I don't need your service I thought I was going to get a quick question answered.I didn't realize it was such a large matter.No thanks!

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get distinctive ring service from your phone company, that will get you a different number, on the same line, with different ringing pattern, my tel compnay charges $5 per month, then set the fax options to DRPD, and it will go directly to fax machine, while the phone calls on first number, will go to telepehone.....

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MP730 fax issue-can't receive fax, but can send out


I think I know why. You need to set the proper priority of your all-in-one Canon device.
If it is TEL priority, it means you need to have a phone connected to the fax. If the phone rings, you need to pick up the handset and check if it's a fax tone or a call. If it is fax tone, you wait for 5 secs til fax tone stops, and then hang up. After that you will receive the fax. Failure to pick up the handset will not allow you to receive the fax. This might be the most probable setting you have, hence you can't receive the fax.
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-Acieboy

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1 Answer

Setting the voicmail


Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message. If you are home. If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax. In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL. If these instructions were not clear enough, let me know and I will send you DETAILED instructions. You can find the manual here: http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX2820_FAX2920_MFC7220_MFC7225N.pdf If you need additional assistance, please let me know before you rate this solution. Ed

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