Question about HP Photosmart 8250 InkJet Printer

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Ink system failure Ink System Failure for HP Photosmart 8250. I've replaced all the cartridges, unplugged it and turned it back on but the error message won't clear. I've done what the user's guide said but to not avail. HP wants to sell me a new one but won't discuss the problem. Please help! I would hate to be out of a printer AND the cost of the new ink!!

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  • mndhansen Jul 22, 2008

    I don't believe I've done anything other than that which the book said. Why the "fatal error" or IS it?

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  • HP Master
  • 19,396 Answers

White pump gear on left side of printer mayhad come off .

Posted on Jul 22, 2008

  • 2 more comments 
  • Ginko
    Ginko Jul 22, 2008

    First unplug printer power cord for 2 minutes and see if reset.

    If the cartridges are fine it is a fault with the ink pump.
    See if one of the following reset procedures apply:

    1: turn on printer and wait to get ready
    2: unplug powercord
    3: press '6' and 'Select Photo'(most right of the '6') button and hold pressed
    4: plug in powercord
    5: keep holding key's pressed until display shuts down
    6: release buttons; message "Semi NVM Reset"


    2:
    1: press simultaious "arrow left" + "arrow right"
    2: enter '1 2 3'
    3: this wil get you in to mfg menu

    The reset is useful only if printer is jammed with error message, if there is a fault in the pump it won't fix it.
    A common fault is the pump gear out of place, but you need to take apart the printer to fix this.


  • Ginko
    Ginko Jul 22, 2008
  • Ginko
    Ginko Jul 22, 2008

    The update above works only on xp
    If you have vista download from here


  • Ginko
    Ginko Jul 22, 2008

    Let me know if you have problem installing the patch

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Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error then you may need to re-prime ink through the system to clear the error. There are good instructions for doing this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

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  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.

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IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

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Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

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