MWI for voice menu definition with muliple mailboxes
We have a voice menu definition setup for an office with 3 supervisiors that share a phone. Each supervisor has their own voice mailbox. Each of these mailboxes is defined in the voice menu definition as an EM. My question is, how can I get the MWI to activate when there is a message left for any one of these three mailboxes?
Re: MWI for voice menu definition with muliple mailboxes
Why define them as EM,if you set them as regular mailbox's and use the scr dn key 0 as the mailbox with the other numbers as secondary numbers in the mailbox profile.sorry for delay i am only new...i hope this helps in some way
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To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.
This is dependent on you being able to access your voicemail mailbox (a mailbox has been setup for you by the administrator and you know the codes to login to your mailbox). Go to your voicemail which should be:
press the message key.
Enter your mailbox number, then press #
Enter your password, then press #. (if you don't know this then you will have to contact the administrator for the telephone system)
When logged into this:
Press 1 for external greeting, 2 for internal greeting, 3 for temporary greeting, or 9 for Personal Verification (spoken name)
Press 5 to record then wait for tone.
Press # to end recording
Press 2 to listen to the greeting
Press 76 then 5 to delete the greeting and re-record it.
Hi Debbie - I also have the DTerm80 Series - there is one phone in your group that acts like a main phone. If you find that phone and follow these prompts you would be able to set your company vm to include your extensions:
To help you I would need to know what type of Toshiba main cabinet you have. If you have a CTX or CIX it may be that your system call forward is turned off. If you dial #620 at the extension in trouble it will turn the system call forward on. #621 turns it off. The proper sequence for "No Answer Call Forward" is Press ext. button + #6031 (tone) + dial main ext for voice mail + timer (08~60)
(tone) . #6051 removes this type of forwarding.
Someone in our office recently damaged the RJ-45 cable for our
Polycom Soundstation. Because the jack was damaged I could not
determine the order of the cables. After a call to polycom, we found
the pinout information we needed - so I thought I would share, in case
anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
Then Crimp and test. I got this information directly from Polycom
for use with the Polycom Soundstation. This information was not easy to
get. They originally told me they could not provide the information and
I would have to buy a power adapter. This is not true, just trim the
cable and follow the above instructions.