I've had my philips go gear for over 2 years and when I first got it it just wouldn't hold a charge for over 2 hours. I thought no big deal. well then around 6 months after I bought it the battery died and when I turned it back on and went to my music it said list empty. I plugged it into the computer and on the computer it showed everything still on there so i had to erase it and put it back on. then 4 months later it happened again and now all the songs are on there twice and out of order. it's a TOTAL mess! please help me.
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There are two things possible. 1) You have defective re chargeable batteries in your GoGear. 2) There is some short circuit because of which the re chargeable cells are discharging. Either way you should get the system changed. If you want to confirm if its the battery defect or GoGear. Charge the system fully and play music continuously. If the Go Gear plays for about 4 hours with out break---- its not the battery but the charging system.
the solution for this prb s...u better install the driver cd came along with u r philips no gear..and reinstall it..then u try cinnecting it through USB...u r comp will automatically detect the philips removable drive...if it cannot detect u r philips set..then it must be a prb with u r mother board..u should reinstall all the driver cd came along with u r mother board...then try it will work for sure...its a common prb with all of the users...if u hav prb with installing the STEP 2 process...u can better call u r computer engineer for installing the mother board driver cd...STEP 1 process can be done by urself!!!!
Make sure the hold/lock switch wasn't accidentally activated.
If it is freezing, update the firmware. Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Update" tab -Tha Mp3 Doctor
Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again. -Tha Mp3 Doctor
just today figured out that the battery supposed to be at least 17 hours and i bought it before 2 years too and even when i bought it was my battery left only for 2 hours and until today i thought it is supposed to be like that.
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).