Question about Philips GoGear HDD6330 MP3 Player

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Removed all music

I've had my philips go gear for over 2 years and when I first got it it just wouldn't hold a charge for over 2 hours. I thought no big deal. well then around 6 months after I bought it the battery died and when I turned it back on and went to my music it said list empty. I plugged it into the computer and on the computer it showed everything still on there so i had to erase it and put it back on. then 4 months later it happened again and now all the songs are on there twice and out of order. it's a TOTAL mess! please help me.

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  • bbt_salle Aug 05, 2008

    My GoGear is freezen and all songs got missing.I need solution, i have not done any thing yet.

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  • 8,596 Answers

You cannot recover the songs, but you can try the firmware upgrade from Philips website

Posted on Aug 07, 2008

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1 Answer

My mp3 player has been used since april of 2010 and after awile it was accidently stepped on the screen had cracked all you could see was a white blur with colors and the crack shown but it was cracked...


Dear Consumer,

We regret and apologies for the inconvenience caused to you.

We request you to kindly share your contact details with us or contact us on below mentioned contact details.

Thanks & Regards,
Philips Consumer Care, India
1800-102-2929 1860-180-1111

May 16, 2011 | Philips GOGEAR SA6045 MP3 Player

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I listen to the music for 1 hour. I turn the lock switch off. The next day the Go gear MP3 has completely discharged. I re charge it on the pc. The screen reads 'Fully charged'. The same thing...


There are two things possible.
1) You have defective re chargeable batteries in your GoGear.
2) There is some short circuit because of which the re chargeable cells are discharging.
Either way you should get the system changed. If you want to confirm if its the battery defect or GoGear. Charge the system fully and play music continuously. If the Go Gear plays for about 4 hours with out break---- its not the battery but the charging system.

Mar 14, 2011 | Philips GoGear SA3020/37 MP3 Player

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How Long Do I Charge Before I Can Put Songs On?


You can do it while plugged in to usb charger. Otherwise you can do it 2 hours after. It should be charged for about 6 hours

Oct 29, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philips go gear is not recognized on my computer. I cannot put music nor delete music. when i charge it it use to be a computer on the screen saying do not disconnect now my screen is black with a blue...


the solution for this prb s...u better install the driver cd came along with u r philips no gear..and reinstall it..then u try cinnecting it through USB...u r comp will automatically detect the philips removable drive...if it cannot detect u r philips set..then it must be a prb with u r mother board..u should reinstall all the driver cd came along with u r mother board...then try it will work for sure...its a common prb with all of the users...if u hav prb with installing the STEP 2 process...u can better call u r computer engineer for installing the mother board driver cd...STEP 1 process can be done by urself!!!!

Jul 24, 2009 | MP3 & Digital Media Players

2 Answers

My Phillips Go Gear player wont work


Make sure the hold/lock switch wasn't accidentally activated.
If it is freezing, update the firmware.
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab

-Tha Mp3 Doctor

Mar 27, 2009 | Philips MP3 & Digital Media Players

1 Answer

Any help??


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Oct 05, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Solution


Running the Go Gear on low power will give you strange symptoms like that. Reload the songs and see how it performs.

Unfortunately, if it is broke, Philips no longer has any of these to send you.

Aug 05, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Short Battery Life


just today figured out that the battery supposed to be at least 17 hours and i bought it before 2 years too and even when i bought it was my battery left only for 2 hours and until today i thought it is supposed to be like that.

Jan 10, 2008 | Sony NW-A1000 MP3 Player

1 Answer

Cannot access all the Music that I have downloaded


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Jan 07, 2008 | Philips HDD1630 MP3 Player

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