Question about Hoover U5753-900 WindTunnel Bagless Upright Vacuum

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Brushes won't spin on carpet

The brushes won't spin when placed on the carpet. They spin just fine when I lift the vacuum up just a little bit (so they're not really touching or cleaning the carpet), but not when they meet the resistance of the carpet. I have checked for clogs. I seem to have at least some suction both through the floor unit and through the tools hose. It does not matter whether I have my height adjuster on hardwood floors or carpet, they just won't spin when they hit carpet. I am not getting the "sweeper marks" on the carpet and only moderate cleaning. The unit (U5753-960) is about 8 months old.

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  • trchase Jul 22, 2008

    Thanks - I didn't know that the belt would stretch but not break. That's why you're the expert!

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  • 558 Answers

Belt is stretched replace the belt and all will be well

Posted on Jul 22, 2008

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