Question about Maytag MAH8700A Front Load Washer

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Rinse Cycle Hi, I have a Maytag Neptune front loader and it won't release the liquid fabric softener....ever. Every time a load is done, it's still sitting there in it's little cup. Looking a little diluted maybe, but still there nonetheless. What do I do??

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  • vlbender Aug 21, 2008

    It won't dispense the softner

  • Anonymous Aug 26, 2008

    Softner wont dispense

  • Anonymous Nov 09, 2008

    won't release fabric softener...HELP

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The fabric softner won't dispense and I was told to replace the dispenser unit, is that the solution?

Posted on Nov 04, 2008

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WHY DOESN'T FABRIC SOFTNER DISPENSOR NOT EMPTY ON MAYTAG NEPTUNE FRONT LOADER ?


there is three switched valves for cold and one for hot
the three cold are prewash main wash and softener
at the back of the valves back of the machine
there is a little cage inside the valve header

check its not full of dirt
you can remove them for cleaning with a pair of flat nose pliers
if this isnt the case replace the switched valve related to the softener
compartment water intake

Aug 11, 2014 | Maytag Washing Machines

1 Answer

Put detergent


MLG2000A - Maytag Neptune Super Stack SL-3
1 - Select Wash/Rinse Water Temperature
2 - Select Options (Max Extract, Extra Rinse, Signa)
3 - Select Cycle
4 - Load the Clothes Washer (add detergent on top of the load in the tub, and additives [fabric softener, bleach] in their dispensers).
5 - Start the washer.
This is according to the owner's manual I have. Has worked for 14 years for me.

Jan 14, 2014 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

At beginning of wash cycle when washer is filling also fills the liquid fabric softener and goes in with the laundry detergent then there is no fabric softener for the rinse cycle.


Hello, Thank You for using FixYa. I will be helping you today.Sounds like the softner valve is stuck open. You would have to open the top and start the cycle and see if the softner valve is getting power to it. If its not and water is comming through it is stuck open and needs to be replaced. If it is getting 120volts to it the control board would have to be replaced.
Thank You and please rate my answer if it was helpful..

Jun 12, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My stacked Maytag front loader leaks out through the door when the fabric softener dispenser is being filled (2nd rinse cycle only). Any help?


The second rinse is when the softener cup is being flushed. Remove the dispenser and clean and inspect the housing to be sure no softener is gumming up the holes and blocking the water flow into the machine.

Jun 11, 2010 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Where do I put in liquid fabric softener?


behind the soap dispenser is another spot for softener

May 24, 2010 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

Fabric softner won't drain


If it is a top loader:

PULL of the fabric softener cup straight up
Rinse out thoroughly
Clean out the holes in the side of the agitator

Nov 29, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer is leaving dirty spots on clothes


If you use fabric softener it may be from the softener. Dilute your softener 50% before pouring it in.

Sep 08, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Water softener goes in at wash cycle rather than rinse cycle


if it has to go in the rinse,,this means you have to put it in the fabric softner compartment of the dispencer,,,also do not fill pass mark fill line in dispencer or it will sphion down by itself before time..onthejob

Jan 25, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Fabric softener is left in bottom of drum after wash cycle completes


We had the same problem. You have to remove the part that the softener goes in and clean it. You will be amazed at how much build up is in there. That solved the problem for us.

Jun 18, 2008 | Maytag SAV5710 Top Load Washer

1 Answer

Fabric Softener doesn't empty


My husband just fixed ours after not seeing a solution on any other site. He pulled out the dispensing unit and pulled off the blue plastic piece on the top of the fabric softener and bleaching section. He then ran warm/hot water (not boiling hot) through the holes where the fabric softener is suppose to flow through. This cleaned out excess fabric softener that had coagulated in the elbow and blocked the flow of softener to the unit.

Feb 14, 2007 | Maytag Neptune MAH9700 Front Load Washer

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