Question about Garmin GPS Devices

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I'm trying to set up my Garmin GPSMAP60CSx for the very first time. I received the device plus a TOPO Great Britain DVD Map from Amazon today. At the Unlock Certificate prompt for my 8 character code, I'm sure that I'm keying in the 8 character code that has been supplied with the MapSource data but I keep getting the folowing message: "Error accessing the internet (12038). Please verify the Internet Connection and try again". I am able to access the internet through IE6 from my laptop PC quite happily. Any thoughts? Note that I use Norton 360 security - could this be an issue? Thanks Brian B.

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I found a telephone number for Garmin Support. I've now resolved my problem. Thanks.

Posted on Jul 23, 2008

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