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Restrict a mitel superset from dialing 1900 and international calls

I have a superset that has speed dial buttons programmed to dial several long distance #'s.I want to restrict phone from calling 1900 and international calls but I need to allow these speed dial #'s to go thru

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  • Anonymous Mar 20, 2014

    I am restricted and do not know how to un restrict using the keypad

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What Mitel system are you using and what are the numbers you want to allow and what extension are we talking about ??

Posted on Jul 28, 2008

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1 Answer

How do I change the speed dial keys that are already programmed?


  1. In the phone, press the Menu key.
  2. Click View Speed Dial List.
  3. Click a contact or phone number.
  4. Perform one of the following actions:
    • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.
    • To assign the contact to a different speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball.
    • To delete the contact from the speed dial list, click Delete.

Jul 07, 2014 | Mitel Superset 4015 Corded Phone

1 Answer

MITEL 5303 Conference Phone question: during connection of a few numbers and 1 number is busy - how do you drop that call without dropping all parties connected?


I believe that if you reach a busy signal, you can hang up. The conference should ring you back and the rest of the conference will be there.



Here's what the documentation shows from within the help of a 3300 ICP/MCD...



a 5303 is to be treated just like a 2500 series set...

2500, 5302 IP Phone, SUPERSET 401, SUPERSET 401+, and SUPERSET 4001 telephones:

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

  1. Press Flash or flash the switchhook.

  2. Dial the number of the next party.

  3. Wait for an answer.

  4. Press Flash or Flash the switchhook.

  5. Dial the Conference Call Feature Access Code.

To Leave a Conference:

  • Hang up.


2500 telephone:

To split a Conference and speak privately with the original party:

  1. Flash the switchhook.

  2. Dial the Conference Call Split Feature Access code.

Sep 30, 2010 | Mitel 5303 Conference (50001905)

1 Answer

How do i set call forwarding to a cell phone #?


Press Superkey
Press More until the Forwarding softkey appears.
Press the forwarding softkey
press either busy, no answer or always softkey.
if you pressed busy or no answer, press Internal, External, or Both softkey.
Dial the destination number.
Save on or Save off.
press superkey.

Jul 23, 2010 | Mitel Superset 4150 Phone

1 Answer

How do I transfer a call directly into someone else's voice mailbox on a Mitel Superset 420?


With the call on the line press TRANS/CONF and dial the destination number, talk to the person you want to transfer the call and then press RELEASE to transfer the call. If you want to return to the caller juast press CANCEL.

May 14, 2010 | Mitel Superset 420 Corded Phone

1 Answer

Mitel superset 4025 - setting up a number to forward phone to


It is probably a system speed dial number. What mitel system do you have?

Nov 24, 2008 | Mitel Superset 4025 Corded Phone...

1 Answer

Extension Phone Numbers


Press Superkey
press NO until personal keys? is displayed
Press YES
Press the desired Personal Key
make sure key is not programmed
Press Change
speed call will appear
Press YES
dial the number to be saved
include the outside access code and area code,if necessary
Press SAVE
Press SUPERKEY AGAIN TO EXIT

Jul 07, 2008 | Mitel Superset 420 Corded Phone

1 Answer

Mitel Superset 420 and 4025 -- RED --- WHY are these RED ??? Does anyone still buy these ??? plase also email me at shawnsmithnj@yahoo.com


Red phones were generally used as hot lines that automatically dialed a number; however, I have heard of some companies standardizing on red phones.

Feb 01, 2008 | Mitel Superset 4025 Corded Phone...

1 Answer

No dial tone


The feature you are looking for is called "prime line" or "Line preference" but not "ringing line preference". It is not usually on by default on a multi-line business phone system. Your system can do this but I suspect it's a system programming feature and not something you can set yourself. You would have to have the phone system administrator make the change. Or you may pay an installation company to make programming changes?

Jun 01, 2007 | Mitel Superset 4015 Corded Phone

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