This is happening to me and i was able to fix it for so many days. What i did was take the black cartridge out overnight and put it back in the next day and suprisingly it worked but now it is doing the same thing to me again and i am gonna try that solution one more time. I hope it works for you. If not than try to download a new thing for your printer.
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It means you have a faulty or incorrect cartridge installed on the right side position. It could also mean the contacts are dirty or misaligned. Remove the cartridge, clean with rubbing alcohol and reinstall.
This is not a unknown error particularly if you are using cartridges other than the HP brand. Other people will tell you it is fine to use off brand cartridges or refilled cartridges. For myself, I have never had luck doing that - on the other hand, I have never been disappointed using the more expensive cartridges recommended by the manufacturer across several brands including Epson, Canon, Compaq and HP.
Try cleaning the contacts and ink jets. You may have to replace the cartridge. If that is the case, I would return the faulty cartridge and get a store credit.
Just a few thoughts for you to consider. Thank you for using FixYa.com today.
This is a firmware issue with this printer model, and is fairly common. Try the following: remove both of the print cartridges, close the lid, wait for any noises to stop, and pull the power plug out of the back of the printer while it is still on. Wait at least 10 minutes with the cord disconnected. Plug the power back into the printer, wait for the noises to stop, and then reinstall the cartridges, black first (very important), and then the color. This will force the printer to reload its ram memory and should take care of the glitch. Let me know if you need further assistance, as I would like to be sure your problem is fixed.
Are these genuine HP ink. If not try using Original ink.
If its already the original ink then check the Exp date of the ink and try cleaning the copper contacts of the ink ( not the nozzles ) of the ink and the printer
All the best
As a refiller, I've seen this many times. Usually it happens in the multifunction machines. If you put that cartridge in a stand alone printer, it will work good. HP all in ones blow a resistor in the cartridge making it useless to any all in one machine. Sadly, it is time to buy new.