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did you try calibrating the touch screen? i would first do a hard reset then go to Start> Settings> System tab> Screen> General tab> Align Screen. try using a stylus instead of fingers too! worked for mine
First make sure the screen is clean of any dirt or oils that may deposit on your screen from your fingers. Use a stylist (a mini pencil like item that came with your GPS) or and other non metal semi pointed item and go through the screen alignment process. Hit the "X's" as you see them (it will move 4 or 5 times to ensure the screen is aligned.) After it is aligned it should give you other options. I have seen GPS's recycle trough the alignment process two or three times before cycling out. If you do this and you are still you are having issues, and you have tried resetting it, you may have a hardware issue.
ur touch panel is faulty u have to go to service centre , there are 3 things coupled together Lcd screen then touch panel and then front housing for protection of both , u might dropped it , if ur screen is working partially i mean if it responds to taps at some region of screen then it may be a dust inside the housing u have to clean it from inside if u can , otherwise if it completely not responding then it is faulty touch panel , it will cost u around 50 , 60 $
At times, Touch screen does not respond and phone cannot be unlocked by no means, Problem do not get solved even after restarting phone, removing battery & reinserting etc.. This happend typically during nights when the phone is not used and in the morning, touch screen does not respond to do any activities. after installing a software i had a hard reset, after that my tuch screen did not work.please help meeeeeeeeeeee ! !