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Updated my computer to XP now my scaner wont work,its a visioneer one touch 5800 usb. my printer is HP deskjet 697c there is nothing wrong with then worked before installing XP.what can i do to fix this problem

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When you install xp or any new os you need to reinstall all the drivers for your hardware if you still have the disk that came with your printer the driver will be on there just follow the instructions or go to hp web site and download from there

Posted on Jul 22, 2008

  • anth1 Aug 27, 2008

    please give me a rating for this thankyou

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You will need to install the xp drivers, your scanner drivers are here:

http://support.visioneer.com/products/home/EOL/5800/downloads.asp

Your printer drivers are here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&product=61014&dlc=en

Posted on Jul 22, 2008

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Posted on Jan 02, 2017

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Tying to scan


WELL U MAY HAVE A PROBLEM WITH UR INSTALLATION ....
GO TO HELP AND SEE IF U CAN SOLVE THE PROBLEM....IF NOT GO IN TOUCH WITH HP SUPPORT OR UNINSTALL AND REINSTALL UR PRINTER WITH UR INSTALLATION DISC AND FOLLOW THE PROMPT
MAKE SURE UR USB CABLE IS NOT CONNECTED WHEN U START,,,ONLY POWERCBALE AND INSTALL USB WHEN ASK

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Usb orsome kind of iscsi initiator code wrong &roung image file?? May B


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Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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