Question about KitchenAid KSM90 Ultra Power Series Stand Mixer

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KA mixer repair manual download

Mike, in your march 25, 2008 posting, you stated "Here is where you can download the repair manual. Read the sec..." but there is no link to the source. i need to adjust my KA mixer speed control. thanks in advance, dan

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Here's where you can find parts diagrams
http://www.goodmans.net/get_dept_933.htm

and here's where you can find a service manual
http://www.mendingshed.com/kitaidparts.html

Posted on Aug 19, 2008

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I have a kitchenaid 5ksm150(UK), I recently purchased an


Hello KELPIES52. I see you have two postings, with some minor differences. You say purchased an “ice-cream maker attachment” in the US and my first clarification question to you is, did you purchase the KA Ice Cream Maker, Model KICA0W, or some other brand that said it was compatible with KA mixers?
If you did buy a KA ice cream maker, then it should fit all KA models, including yours. If you purchased another brand of ice cream maker, then it may never be truly compatible, and there’s the rub.
First regardless of what brand of ice cream maker you purchased, you should have both your KA mixer’s Parts List manual and both the KA Ice Cream Mixers Parts List and Users Manuals in hand. If you're lacking them, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case use 5KSM150, for you mixer and select the file 5KSM150PSEWH4.pdf (777.26 KB) listed under Parts List (1113) (you can actually choose any file sized 777.26 KB; they are all for the different color UK models) and then check to verify this matches your mixer model. This is a good file to have on hand if you ever decide to troubleshoot and fix your mixer by yourself.
After downloading your mixer’s Parts List manual, enter the KA Ice-Cream maker’s 6 character model number, KICA0W (that’s a zero and not an “O”). Download the Part List and the Use & Care Guide manuals (even if you don’t have a KA ice-cream maker) for your future reference.
If, perchance, you have the KA ice cream maker, turn to page 5 for instructions for mounting the drive assembly onto your tilt head mixer's agitator shaft. The KA ice cream maker’s drive is designed to fit over the spring and groove pin (stud) on the agitator shaft.

On the other hand, if your ice cream maker is not a KA model, you can still remove the collar, spring and groove pin if you’d like to give it a try. You will need a punch drive with a smaller diameter than the groove pin, a hammer, steady hands and plenty of patience. Tilt your mixer’s head up and rotate the planetary agitator shaft so that the flush end of the pin with the agitator shaft is facing you (the extended part of the pin is facing away from you). Align your punch drive on the end of the groove pin and give it a good whack; repeat until the pin starts to come out the other side of the agitator shaft. Continue tapping until the pin comes completely free. (Note the groves on the pin as you will need to orient the groove pin the same way when you reassemble the spring and collar on the agitator shaft when you’re finished making ice cream). Once the pin is removed the spring and collar will easily come off and then you can attempt to mount the ice cream maker drive on the agitator shaft. Caveat Emptor! Good luck, I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Feb 22, 2010 | KitchenAid 32685 Mixer

1 Answer

Motor now has two speeds: off and 10 (highest) -


Hi REEDKL, Merry Christmas and Happy New Year! Based on your mixer’s symptoms, my first thought is that your mixer’s internal controller assembly (the speed knob), has gone bad. The inspection and troubleshooting of the control assembly is something you can do yourself, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer.
If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in this case, KP26M1, and then select the last file: KP2671XWH3.pdf (325.07 KB) that appear under Parts List (21). Check to see that it matches your mixer model.
Turn to page 4, Case, Gearing and Planetary Assembly and locate Illus. #8, Control Assembly. This is what you’re looking for when you get the top (Illus. #1) off the mixer head.
First check to see if any of the connections have come loose. If everything looks tight then you probably need to replace it. Unfortunately the whole controller assembly is on a little PC board filled with resistors, capacitors and diodes, which was not meant to be 'home fixed' and where my ‘electronic expertise' ends. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not, or you can just order replacement parts without the testing.
Although you don’t need to get further inside your mixer to make this repair, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer that you might want to keep in your ‘toolbox’, should you have to delve inside your mixer in the future. The mixers displayed in the links may be different than your KA model, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able replace any part to your KA mixer.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Jan 04, 2010 | KitchenAid KP2671 Professional 6 Series...

1 Answer

Mixer will not turn


Hi DFRAZIER_BOH, Merry Christmas and Happy New Year! By your description of your mixer’s symptoms, it appears that you’ve had a transmission failure. What is not clear is whether the gears are jamming or a gear has stripped. The good news is that you can easily (OK, maybe a little effort) troubleshoot and repair your mixer if you are a DITY type person, feel adventurous, and your mixer is not under warranty. Be sure you have the Parts List manual on hand, too. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5 titled “Case, Gearing & Planetary Unit”, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. You’ll need to remove all the grease from the gears to check the integrity of the gears. Focus on Illus. No. 58, Worm Gear Bracket and Gear, and in particular Illus. No 12, Worm Gear (23T). This is the KA fail-safe gear that is supposed to strip to prevent your mixer going ‘up in smoke’ when it is overloaded. The next area to focus on would be Illus. No. 21, Bevel Pinion (19T) & Center Gear (62 teeth).
You can order a replacement gear(s) and install it yourself. Besides grease you might consider replacing the gasket, and “O”-ring too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as may contain contaminants.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer yourself. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Dec 31, 2009 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

Will not lock down properly and wobbles.


Hi, KGRIMSLEY, Merry Christmas & Happy New Year! Based on your description of the symptoms you mixer exhibits, I would say that your head locking mechanism (or a component) of it is either broken, worn or loosened due to normal wear and tear and needs to be readjusted (or repaired) to keep your mixer head stationery.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website a http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case K45SSW and select the file K45SSWH0.pdf (341.41 KB) listed under Parts List (1). (Verify that it matches your mixer model).
This parts list manual provides an exploded view for the disassembly and reassembly of your mixer, along with all the part names and numbers. Turn to page 3, titled: Base and Pedestal Unit and locate Illus. #9, Link & Lever Latch Assembly (including Illus. Nos. 3, 4, 8,10, 11, 12, and 13), which locks the mixer head to the pedestal when you run the mixer. Check to see if something is just loose, exceedingly worn or broken. If something has broken, you can order replacement parts and install yourself.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair and reassemble your mixer.
If you feel this is beyond your capabilities and would be too difficult to do yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Dec 26, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

I have a 325 watt K5ss, when we turn it on it make a grinding sound and there is a vibration telegraphing throught the motor housing at the top of the unit.


Hi DALDER, from the limited symptoms you’ve described it appears as though you are heading for an imminent transmission failure, if it has not already failed completely by the time you read this. Your transmission gears should not be grinding or sending errant vibrations through your mixer head when the mixer is being used.
You don’t mention how old your KA mixer is or how hard it’s been used, but for your particular model, KA has a plastic gear designed to fail, instead of the whole mixer ‘going up in smoke’. And what it sounds like is that this fail-safe gear is close to the point of failing. What can you do?
If you are DITY type person, feel adventurous, and your mixer is not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts.
Locate Illus. No. 58, Worm Gear Bracket & Gear, including Illus. No. 12, Worm Gear (23 teeth). I suspect this is the weak link in your mixers transmission and causing the problems. After clearing all the grease away, check to see if the gear is just loose, exceedingly worn or broken. If it’s worn or broken you can order a replacement part and install it yourself.
While you’ve got your mixer this far apart you can check for any other unseemly wear and tear on the on the gears and other components. Besides a replacement gear, and grease you might consider replacing the gasket, too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Dec 23, 2009 | Food Mixers

1 Answer

Is there a site that shows which way the motor brushes go back in?


Hi, ROSANA73, Yes the brushes need to be installed so that they both seat correctly on the armature's commutator.
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Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled ‘Motor And Control Part’. Locate Illus. Nos. 47, Brush Holder, which shows the order the brush assembly is installed.
If a part has broken and needs to be replaced, here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Dec 21, 2009 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

Mixer stuck in off position.


Hi BERRIESNW. From the symptoms you describe, it’s likely the Speed Control Assembly Lever has become jammed internally. You should be able to inspect this yourself and determine if that’s happened with just a little effort.
Be sure to have your Parts List Manual on hand, too. If you don’t have the original you can easily download a PDF version from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled ‘Motor And Control Part’. Locate Illus. Nos. 1, 2, 3 & 4, Pivot screw, Spring washer, Speed control assembly lever, and Control plate spring, respectively. Carefully inspect these parts to see if they have not come loose, particularly the pivot screw and spring washer. Or quite possibly Illus. No. 5, Speed Link & Cam is jamming against some other mixer component and ‘locking’ your speed control lever. I would concentrate my attention in this area.
If a part has broken and needs to be replaced, here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Dec 18, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

The insulation on the cord has deteriorated. Where can I get it replaced? Every site tells me to take it to Sears, but they won't repair it because I didn't buy it there.


Hi LOSCHR. If you are DITY type person, and feel adventurous, this is a very simple part replacement you can do yourself. I’ll assume your mixer is no longer under warranty.
Be sure you have the Parts List manual on hand. If you're lacking one, you can download it from the KA website http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use K45SSW select Parts List (1) and then check to see it this matches your mixer model).
Turn to pages 6 & 7, titled: Motor And Control Parts for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 26 Power Cord, White (Part # 9701015). This is what you need to replace.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel replacing your power cord is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Dec 16, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

WERE DO YIU GET TECH MANUAL


Hi, EMININES. KA does not provide a tech manual, per se. They do offer their mixer’s Owner’s Manual and Parts Manuals on line, and with the help of some very good web site links, you should be able to service your KA mixer. You can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P, and select the first file listed under Parts List (4) and then check to verify the illustrations match your mixer.
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln

Dec 07, 2009 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

I have a 6 qt kitchenaid mixer and have had no problem until the other day when I turned it on to 1 and the mixer started spinning like it was on 10.


Hi DKOPIJ, by the symptoms you describe, it appears that your mixer?s electric motor speed control has gone bad. However, you don?t say what your model is, so I?m going to assume you?ve got one of the 6 qt Solid State mixers; models KD2661-3, KT2651-3 or KP2671-3 (an Epicurean or variation) or one of the 6 Qt. Professional 600 Bowl lift version like a KP26M1X model. Of course I could be way off base, too, so bear with me. The inspection and troubleshooting of the inside of your mixer is a DITY (or your spouses) capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number and select one of the files listed under Parts List (check to see it this matches your mixer model). (N.B. Before you do any work on the inside of your mixer make sure it is unplugged!) When you?ve removed the Gearcase Motor Housing (mixer head top half) look where the Speed Control knob is attached. This will be the Control assembly. Inspect all the connections to see if a connection has come loose. Unfortunately whole controller assembly is on a little PC board filled with resistors, capacitors and diodes, which was not meant to be 'home fixed'. My 'expertise' ends at being able to recognize a resistor from a capacitor, but I don't get much deeper than that. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not. As far as KA replacement parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. If you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln

Dec 01, 2009 | KitchenAid Food Mixers

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