Question about Genius VD3000022 Webcam
I need a telephone number for technical support for assistance in reinstalation of my Genius VideoCam GE 1111
Did you install the software with the camera connected to
the computer? Disconnect the camera from the USB port and reinstall the
software. When the program asks you to connect the camera, do so, and it
should work. Hope this is of some help.
Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
C. Windows Live Messenger:
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
Posted on Jan 13, 2009
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