Question about Dell Inspiron E1505 Notebook

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Ethernet port?? i have a dell laptop and the internet isnt working, i thought it was a problem with my provider so they came out and looked at it... they said its a problem with the computer... he said that where you plug in the internet cable there should be a green light, but mine is orange.... What does this mean and how can i fix it?

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  • 2 more comments 
  • lindsey1188 Jul 22, 2008

    The guy and i have unplugged and rebooted and its still not working.... He brought his computer up from his vehicle and plugged it in and it worked just fine...

  • lindsey1188 Jul 22, 2008

    Sorry but computer terminology is a foreign language to me.... so how do i do that?

  • lindsey1188 Jul 22, 2008

    Thank you! =D
    I will try this as soon as i get home from work.
    After i uninstall it and reboot i will have to go back in and re-install the same way?


  • esy7
    esy7 Nov 01, 2008

    I have a similar problem. I was on the internet and I slightly dropped my laptop on the carpet. The ethernet cord was plugged in. So I restarted my comp and I have no internet connection whatsoever. My laptop seems to be working perfectly fine except that I have no internet connection. I have a Cox modem and I restarted that as well and Cox sent a technician to see if something might be wrong with the modem. He told me something was wrong with my computer - possibly the network card???



    So basically something is wrong with my laptop because my I have no internet connection with the ethernet plugged in when it's working on my brother's laptop.



    I followed the instructions but I don't see any device that reads ethernet or network controller. Now did you mean "Network adapter"?



    Please help! Thanks!

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  • 2,028 Answers

The lights are green when active, orange when at idle. This could be a simple driver glitch. Uninstall the ethernet drivers from the device manager and reboot. The machine will find the port and reinstall the drivers. If it still doesn't work try a different laptop on your home service, some of these guys are idiots, and assume the problem is on your end without checking the problem thoroughly.

Posted on Jul 22, 2008

  • 1 more comment 
  • Ryan Rogers
    Ryan Rogers Jul 22, 2008

    O.k. I'm going to say that it's a driver glitch. Unistall the drivers for the ethernet or network controler and reboot. The automatic reinstall should clear up the issue.

  • Ryan Rogers
    Ryan Rogers Jul 22, 2008

    Right click on "my computer" and open properties. At the top there will be tabs, one will read hardware, open the hardware tab and click on the button marked device manager. In the device manager there will be a list, the ethernet or network controller will be in the section that reads network or network devices. Once you find the device that reads ethernet or network controller, double click on it and it will open. Under the drivers tab there will be a button that reads uninstall, click this button. Then back out and reboot.

  • Ryan Rogers
    Ryan Rogers Jul 22, 2008

    No, the machine will detect the hardware as if it were new, and automatically find and reinstall the drivers. Let me know.

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