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Phone line splitters

I have 2 3 way phone line splitters and only line 1 will get me a dial tone on both splitters

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Your jack probably only has one line installed on it, therefore you only get one line. Have you checked to see if the jack has more than one line installed?

Posted on Jul 28, 2008

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Will not dial out on pulse on one line, works on second line


try changing phone to tone dialing . one phone line has been setup for Decadic dialing and the other line may be setup for tone dialing.
If tone dialing is working on one line but not the other then get phone company to change the dialing type on the phone line.
Dual tone multi frequency is the technical name for tone dialing and is more efficient than decadic dialing or pulse dialing.

Jan 23, 2016 | Phones

1 Answer

No dial tone on line 2


CALL THE COMPANY OF THE PHONE OR CALL THE PHONE COMPANY THAT PROVIDES THE SERVCE OF YOUR PHONE

Feb 27, 2014 | Uniden DECT4086 Cordless Phone

1 Answer

Line 1 doesnt work


please replace the line set cords and splitter if your using one, do not plug a dsl filter on the jack the phones are on, if this doesn't work call a phone man with phone company training only, make sure nothing is crossed in the NID /dmarc box blessings!

Nov 14, 2013 | Quality AT&T AT&T 1070 - 1070 Corded...

1 Answer

My phone doesn't have dial tone. Each time I dial a number and try to call,it wont work. I call my phone but it wont ring. I need help on this. What happen to the phone? Or what should I do?


If you have another phone connect it to the wall outlet to see if you get a dial tone. This will indicate if your base unit is faulty.
Check the power adapter to the base unit, make sure it is getting mains power.
If the base unit has dual phone lines and if line 1 is only connected and the line 2 has beed selected then you cannot get a dial tone. In the chase press the line 1 to get a dial tone.
If your base unit has only one line then check the phone line at the wall socket make sure it is plugged in tight, also check the the connection at the base unit.
If this does not work then ring the phone company and get the to test your phone line, you may have a faulty line to your home.

Feb 03, 2012 | AT&T E2116 2.4 GHz Cordless Phone

1 Answer

I just installed a replacement At&t EP 5962 2 line, answering answering device telephone. Line 2 does not get a dial tone. I installed it into proper / same as before outlets and both lines light...


There may be damage to the wiring of line 2 (either in the building or on the phone). Are both lines wired to one jack or are they separate? Do you have any other jacks that have line 2 connected (preferably as single line jack) in the building?

I like to use an old single line corded phone that does not use a power adapter. (As long as the EP5962 corded base will work without power (POTS), it might work for the tests below. You might want a simpler phone to carry around.)

If the lines have separate jacks, try switching line 1 and line 2. (Connect your Line 2 jack to the Line 1 input on the phone and vice versa.) If line 2 doesn't give a dial tone when connected to line 1, see the next set of tests. Otherwise, contact AT&T if the phone is under warranty. These phones are not meant to be user-serviced. Alternatively, plug in a different phone to the line 2 jack to test for dial tone.

Next move to another jack with line 2. Check if you have dial tone at that point. (If you do, you know the problem is at the first jack or the wiring to the jack.)

If there is no dial tone at the next jack or you do not have another jack for the line, find where your telephone service comes in. Open the service box and determine the type of connections in the box. If you are lucky, you will find RJ-11 jacks for the incoming service. Plug in your test phone and check for dial tone. If you have no dial tone or can't check the service, then contact your telephone company. They will test your line and fix it free if the probIem is outside.

If you have a dial tone, then it's an inside wiring problem. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

You may want a professional to check the wires inside the walls. Your phone company will fix problems for a fee.

Damaged DSL filters on one line could be the cause. Similarly certain animals may have chewed on the specific wires somewhere in the line.

I hope this helps.

Cindy Wells

Jul 23, 2011 | AT&T EP5962 Phone

1 Answer

Line lights 1 & 2 on. No dial tone


The lights are controlled by 2-AA batteries per line (they are not necessary to just make calls) - The dial tone, I don't know, but you have Line 1 & 2 as one Plug, plus Line 2 and there are 2 Data plugs all in the back.. so...you know

Mar 09, 2011 | AT&T 982 Corded Phone

1 Answer

Phone won't transfer to next free line when a second call comes


If you are not getting a dial tone then something is holding the line off hook. Disconnect any other device you have on your lines and check to see if you get your dial tone back. If you still have no dial tone unplug each phone and check again. You may have to disconnect everything for a minute or two so the phone company will reset its equipment. Plug in your phones one at a time and check your dial tone every time you add something new.

If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.

If you add your CC machine and everything is good but it fails after you run a transaction you will have to contact the supplier of your CC machine. It is not hanging up the line.

Mar 22, 2010 | Panasonic KX-T7730 Corded Phone

1 Answer

Need two phones connected to the one jack in our office.


Have you purchased an incorrect splitter. You may have one for 2 lines rather than one used to split one line. Radio Shack has the proper one.

Aug 19, 2009 | Phones

1 Answer

No dial tone, just buzzing noise - should be 2 line phone, 1 jack


What you need is a dsl filter since you are working off a splitter. You can usually get these for free from your phone company.

Mar 20, 2009 | Uniden TRU9466 Cordless Phone

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