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Re: Prints blank pages
Sounds like a power supply problem most likely the DC power supply. This applies power to the cartridge to transfer the image to the drum and seperation. How old is machine, Is it possible to be under warranty?
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The problem with this is the design. Each toner cartridge has a microchip on it, that counts the pages you print. The company has determined that you get x amounts of prints. Then you have to replace it, empty or not. This printers do not work the same way as an expensive professional business copier. In an pro style there is a spent toner cartridge that collects all of the wasted toner that is on the drum. On a small business/home style this spent toner goes back into the cartridge. There is no level indicator, even on the inkjet printer. They too, have a chip that says you have x amount of prints/cleaning cycles they can go through. Look up inkjet refill kits or inkjet cartridge programmer.
Hello, Try a different cartridge if you have one (even a used one). Does it print anything? If "Yes" then the printer is most likely OK and the fault lies with the Toner Cartridge. Checks - 1) the Drum Flap operation, does it move freely. 2) Check the electrical contacts, look for bent pins or toner accumulation on the contacts. Replace the Toner Cartridge with a new one. If "NO" the Printer still prints blank with multiple cartridges, the a printer may need servicing, check the left side of the inside of the printer, this is where the toner cartrisge contacts are located, check for bent pins or paper obstructing the pins. USA Service Centre Support http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP
Open the door half way through a page print and pull out toner cartridge. The page should be in the toner cartridige. If you can see the printed image then the fuser is the problem if you see nothing then the toner is bad or has a protective sleeve inside that needs to be pulled out from one of the ends.
Try again the old toner cartridge if you still have it. Even though the print quality might be bad, see if there is a printout.
If the page is not blank like the others, that is an indication that the new cartridge is defective and has to be replaced.
weird, this problem accours almost only in lazerjets. anyway, you can try the following:
1. Unplug data cable.
2. plug power cord directly to socket (as opposed to extension) .
3. remove memory card.
4. changed toner cartridge.
also, the info in the following page may assist you: