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GE air conditioner with air louvers on top of case - problem?

We just purchased a GE air conditioner model # ASM08LL and noticed that the top of the case has air louvers. We are concerned that this will allow too much water to enter the appliance during heavy rains. We have other window/ through the wall air conditioners and none have louvers on the top. One salesman told me that he has never seen that either and wouldn't buy one. We have not gotten any response to our emails to GE and not much help from its service call center. Is there a problem with louvers on the top of a case?

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My Frigidaire unit also has louvers on the TOP of the case, and during a heavy storm, rain just POURS into the unit, and so much water builds up that it overflows the pan and then runs into the room. The AC is installed properly (tilted down towards the back), and I guess that works fine for normal condensation, but it can't handle the excess water during a rainstorm. This just an insanely bad design.

Posted on Jan 31, 2013

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Most fan motors are allergic to water. You should carefully examine the places where rain could go and decide whether GE has sold you a risky situation. After all, they have left it up to you to make the decision.

I wouldn't buy one with openings on the top and I wouldn't keep one after GE has demonstrated that not responding is the kind of help you will receive.

Posted on Jul 25, 2008

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