My laptop has been infected with a nasty virus that sits in the bottom left menu bar ( a red button with a white cross ) apparently its quite a wide spread problem, and it keeps popping into the screen saying windows has detected a virus and to download its anti spyware to fix the problem which of course will only make it worse. I just can't seem to find a way to clear it ! I would be grateful for any suggestions. The source seems to be braviax.exe.
Thank you for viewing my problem. I went back to Staples and they solved the problem. The icons on the desktop had been set to large. When they decreased the size of the icons the program also reduced in size. All controls became visible and everything was working fine.
Try this method as virus removals are tricky if you are a novice.
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.
Download SDFix and save it to your desktop.(GOGGLE IT) Double click SDFix.exe and it will extract the files to %systemdrive% (this is the drive that contains the Windows Directory, typically C:\SDFix). DO NOT use it just yet.
Reboot your computer inSAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Open the SDFix folder and double click RunThis.cmd to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
Finally copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Sounds like a virus or infection has hidden your icons.
Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version orDecline. CLICK DECLINE you want the totally free version. Run aQUICK SCAN. As it scans, if it finds infections the number will be inred. When it finishes scanning, click SHOW RESULTS. A notepad textdocument will open up showing you the results. You can close the textdocument and go back to the Gui Interface where you will click REMOVE SELECTEDRESULTS. The objects will already be selected for you. When itfinishes removing the objects click ok and it will sometimes reboot yourmachine.
There is a really good scanner for virus what you can do is go to the address bar and then type in www.pctuneup.pctuneup.googlepages.com and then once this page opens up look for an option that says MALWARE BYTES.Click on it and you willl get the run save cancel dialogue box ,click on save and then save it on the desktop.Once its saved click on the saved exe file and then run it ,follow the setup wizard and then once you get to the main screen for malware bytes click on full scan .It will run for a very long time and then once it complets it will show you the files infected then at the bottom left click on show infeceted ,all the infections will be listed then click on remove seleccted and then once it is done will prompt you to restart the computer .
all the best(This scanner is the best in removing any kind of infections )