Question about Motorola Mobility RAZR V3
MY WIFE BOUGHT AN UNLOCKED RAZR V3 FROM EBAY ... MOVED HER SIM CARD FROM HER OLD V557 ...EVERYTHING WORKS FINE EXCEPT WHEN SHE TRIES TO SEND A PICTURE OR RECEIVE A PICTURE WITH TEST -- SHE GETS A MESSAGE THAT IT CANNOT DOWNLOAD BECAUSE SHE HAS INSUFFICIENT MEMORY -- BUT WHEN YOU CHECK HER MEMORY AMOUNT -- IT SHOWS BARELY IN USE .. WE REMOVED ALL THE OTHER PICTURES AND VIDEO JUST IN CASE BUT IT STILL IS NOT WORKING ... WHAT CAN I DO?
Have you checked to see if the websessions information iis correct in order for your wifes phone to access the internet for Cingular. Go to your Main Menu and click select on the browser icon. Now scroll to find WEBSESSIONS and click SELECT. Depending on where the cell phone came from initially it will either have just a couple of choices or a lot of choices here. You need to locate either a Cingular3 or MEdia Net. These are usually what the setting name is called. You need to verify that these settings are correct for your AT&T service. I do not know if it is ok for me to put the info here. So I will tell you where you can find it.
You need to go to the at&t website for support/tutorials. It is: https://www.wireless.att.com/support/ This should take you to the correct arera. You need to make sure that your checking info for a V3 razr, go to PHONE/DEVICE SUPPORT and then click on TUTORIALS. This should take you to where you need. If the phone showing is not a v3 you need to change it to a v3 by clicking on the (not my phone/device? link located under the cell phone picture.). Under SELECT CATEGORY you need to go to TEXT MESSAGING-SMS, under the SELECT TUTORIAL click on SEND/RECEIVE TEXT MESSAGE. This will give you the information you need to hopefully fix your wifes phone so that she can use Multi-Media. Unfortunately when a phone is unlocked it won't always work for Multi-Media. For example: if the phone was initially a T-Mobile phone the settings for Multi-Media will not be set up for AT&T. They are different. I hope I have helped you.
Posted on Jul 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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