Hi i think you might have the wrong software on the box,turn you tv on and put it on the sky channel take your viewing card out of the stb turn the box off then take the power lead out, wait till the stb powers down then put your finger on the backup button keeping it pressed put the power lead back in and holding the backup button wait till the on screen message comes on your tv, wait till the tv screen goes blank then put your card back in turn your box back on and try to record 2 channels at the same time this should solve the problem. if not it will be the cable or the quad lnb.
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Leave the battery out and see. Do you have the sleep timer set, or have it set for recordings? Try a complete reset and see if that clears things up (unless you have recorded content you don't want to lose).
I had the same problem with my Pioneer Inno Gex-Inno2BK XM radio receiver. One evening while leaving work, I gently took it out of the cradle & the screen suddenly went completely blank & all white. I could still hear music but there was no screen visible. Solution is this: (1) Gently remove the back cover which covers the battery. (2) Gently remove the dark blue square battery which is only about 1 inch (width) by 3/4 inch (height) by 1/4 of an inch in thickness. I removed mine by holding the receiver upside down & gently shaking it with one hand until the battery came out into my other hand. After about 4 or 5 gentle shakes, it came out. (3) Wait about 10 seconds. (4) Place battery back into XM radio receiver being careful to line the copper power receptable on the battery with a corresponding surface inside the receiver. Each copper area is only about 1/10 of an inch by 1/10 of an inch. Use this as a guide when putting the battery back in to make sure it's lined up properly. (5) Gently slide the cover back in place & let it snap into place. (6) Turn receiver back on by pushing power button like normal. (7) XM receiver should boot up with a full display just like new. All recorded songs are still in place. Nothing has been lost. Problem solved. Root cause of problem is probably some type of boot-up issue with the receiver in which the battery (i.e., the power supply) just happened to be slightly ajar...which also persisted even when placing the receiver back in the cradle until the above steps were taken. The steps above worked beautifully for me...Hope it works for you as well! Have A Great Day...Tom Armstrong
Press "mode" button so that the reciever is receiving music from satellite signal on the station you want to record. Then press "2Go" button - screen will ask you to press again to confirm - press again, and it will record whatever was being received. It will record over what was already in 2Go. In menu, under "myXm" there are choices to clear the entire memory of recorded music.
You will need a low loss co-axial av cable from the dish lnb tp the receiver (normal centre core and braided outer) . The electrical supply is normally by plug-in to a domestic outlet, 13 amps 240v in the UK