Question about Sigma APO 170-500mm f/5-6.3 DG for Minolta Digital

1 Answer

Busy signal I have just purchase a used Sigma 170-500mm lens but when I try and take a photo, I just get a busy signal and nothing happens

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  • Allan Noyes
    Allan Noyes May 11, 2010

    Hey Topos,

    What do you mean by a Busy Signal? Can you describe what the lens is doing?



    Sincerely,

    Allan

    Go Ahead. Use Us.

  • Allan Noyes
    Allan Noyes May 11, 2010

    Hey Topos,

    What do you mean by a Busy Signal? Can you describe what the lens is doing?



    Sincerely,

    Allan

    Go Ahead. Use Us.

  • Allan Noyes
    Allan Noyes May 11, 2010

    Hey Topos,

    What do you mean by a Busy Signal? Can you describe what the lens is doing?



    Sincerely,

    Allan

    Go Ahead. Use Us.

  • Allan Noyes
    Allan Noyes May 11, 2010

    Hey Topos,

    What do you mean by a Busy Signal? Can you describe what the lens is doing?



    Sincerely,

    Allan

    Go Ahead. Use Us.

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  • 117 Answers

Hi old is the lens it may be 5-6 years old if it is it may need a rechip contact sigma

Posted on Dec 13, 2008

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It is asking you to clean the electronic points on the lens that come into contact with the camera body when the two are fitted together, in order to power the lens functions.

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Quantaray brand lenses are made by Sigma, branded as Quantaray and sold thru Ritz Cameras. Here is this lens on Sigma's site. Or it may be this lens. (Sigma makes 2 70-300 lenses with different lens coatings.)

Unfortunately, neither Sigma nor Ritz makes their lens manuals available online as pdfs, unlike Canon and other major camera and lens manufacturers. Sigma's downloads are limited to just a few of their cameras, and to the brochure for their lenses.

You will need to get your hands on a paper copy of the user manual for this lens. I suggest you go to a Ritz Camera store in person, at a time when they aren't busy (when they first open is usually a slow time). First, ask for a UV or polarizing filter for this lens (or a similar item you might need) - this makes you a "paying customer" so they will be more likely to help you with your next request. Then ask to see the lens, and the owner's manual. Then ask if they can photocopy the manual for you. They are more likely to help if you are asking them to do a favor for you when you are also buying something (the filter) than if you weren't buying anything.

If they aren't willing to photocopy the owner's manual, you can also consider purchasing the lens "as a gift", photocopy the manual yourself, and then after 12/25 return it "because the recipeint already has one". Check their return policy to make sure you can get a refund, not just store credit.

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14 Answers

Err 01 Communication between Camera & Lens is Faulty


cleaning the contacts did nothing for me. what ended up fixing it was turning the camera to AV mode and setting to the highest f value. (f22) and then taking a picture. after that i was able to change it to what ever and resume as normal. hoping i dont see that error again.

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I have the same problem. So far I've contacted Sigma (I believe this is the company that manufacturers the Quantaray lens for Ritz) and they requested I send them a photo of the lens. I just googled sigma lens to find sigma support. I will update you all with any response I may get.

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