Question about Acer Aspire 5100 Notebook

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COMPUTER PROBLEM WHAT DO YOU MEAN THE ENTIRE SYSTEM ARE YOU TALKING ABOUT THE RECOVERY DISC I DON'T HAVE ONE HOW CAN I GET ONE. IM NOT ABLE TO GET TO VISTA TO DO RESTORE. IT JUST SHOWS SET UP AND IT SHOW ALL THE SETTING ON THE COMPUTER. IS MY COMPUTER STILL GOOD OR IS IT SHOT

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  • dherrera Jul 23, 2008

    YOU SAY IF IT DOESN'T WORK I MAY HAVE CRASHED THE DRIVE HOW CAN I FIX THE DRIVE

  • dherrera Jul 23, 2008

    HOW MUCH DO YOU THINK IT WOULD COST IF I TOOK IT TO BEST BUY TO GET FIXED

  • dherrera Jul 23, 2008

    WHAT ARE MY CHANCES THAT THE DRIVE NEEDS TO BE REPLACED? IM ABLE TO GET TO THE ACER SCREEN WHERE IT SAYS DELETE ENTER SETUP AND F12 BOOT MENU , IS GOING TO START BUT THEN IT GOES TO A SCREEN AND SAYS VERIFYING DMI POOL DATA .....UPDATE SUCCESS DISC READ ERROR OCCURRED PRESS CONT ALT DELETE TO RESTART I DID THAT AND I STILL GOES TO THAT SAME SCREEN

    IM ABLE TO GET INTO ENTER SETUP AND IT SAYS UNDER PRODUCT INFO IT SHOW INFO ABOUT MY COMPUTER

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You're computer is still good and will work fine after an operating system reload. You can order a set of recovery discs directly from Acer, or you can purchase an operating system disc from Walmart or Bestbuy, either way will work. Keep in mind that if you order recovery discs from Acer that the operating system and the drivers for your machine will be included. If you just purchase an operating system disc, then you will have to go to Acer's support site and down load any drivers that you need after the install. Also, check in the set up to see if the machine is still recognizing the hard drive. If it doesn't, you may have crashed the drive during the interruption.

Posted on Jul 22, 2008

  • Ryan Rogers
    Ryan Rogers Jul 23, 2008

    Crashed means failed, and the only way to fix the drive is replacement. Bestbuy is very expensive. To have them reload the system I believe they start at around $160, and that's if you don't have to purchase any hardware, ie... hard drive. Find a small computer shop in your area, they will treat you better and have a much better price.

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@lslchrisorei

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Keyboard - Do you have the NumLock on?

From the ACER support site:

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
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PCHELPSTER007 from youtube

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