Hi i got a new mac book pro and m box 2 the other day and ive had various problems. When i first instlled my m box 2 and protools software it worked fine. i then installed the ignitionpack 2 that came with pro tools and pro tools wouldnt open. i then uninstalled protools completely and all of the plug ins and tryied installing just pro tools again. but my Mbox isnt being found by my mac. the m box is on but the s/pdif light and the usb light are not. Only the mic line lights are on. when i try and install protools it tells me the mbox carnt be found. i have tried different usb cables ect but nothing seems to work.
been trying to fix the problem for 4 days but just dont have a clue, really need help!
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Did you remember to save the audio file folder to the disk as well as the session data?
If so, are the audio files on the same disk as the Pro Tools sessions?
Are you running a Windows or Mac system?
I had this problem as well... If this is a 2011 macbook pro you have os 10.6.7 which is not supported by avid at this time. We actually need to down grade to 10.6.6. You installation cd with your macbook pro is 10.6.6, so you'll need to install that, then go to the avid website and download pro tool le 8.0.5. Everything should work fine just don't upgrade to 10.6.7 until it has been approved by avid. If you need detailed steps look at the avid forum for pro tools. Step to uninstalling and installing the os can be found on youtube.com... Do not have your mbox plugged in when you install pro tools. I hope this helps!!!
There are five shiny screws and one black one located behind the plastic front label (the part that has the markings for the input levels and switches), plus three behind the serial number label, inside the handle part you open with the allen key. This removes the front panel, then, there are about twelve screws around the plastic casing, attaching the casing to the inner metal encasing.
There are three screws behind the foam strip on the metal casing, which attach a heavy duty metal strip to the inner casing... the rest are obvious.
This is how to deconstruct the casing in the event that something is rattling inside.
Keep in mind, if you still have a warranty on your MBOX 2, you won't anymore once you deconstruct it. So I don't advise it unless your device is well past warranty.
Though, if something is indeed rattling inside, I'm sure that's a breach of warranty conditions anyway. You had best check on that first, but you might end up taking her apart anyway.
Your Windows System Sounds and sounds from other programs are output from the computers preinstalled soundcard. When you use a professional sound card i.e Mbox (ASIO) you can search google for an ASIO player or plugins for Real Player (or WinAmp or Windows Media Player etc) that allow you to use as the output device.
I have the same problem. Usually it will work when I reboot the computer. The trick is once you get the mbox working with the phantom power on, is to not turn off the phantom power during your session; the duration in which you use the mbox at that given time before shutting it down. You can switch the phantom off and it won't shut off, but if you press it back on, it may and for me more than half of the time it does shut off. I have a new problem with my mbox. I can't hear play back, even though I can hear sound from either input. Any suggestions?