Question about Digidesign Mbox 2 Barebone

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Mbox 2 and new macbook pro

Hi i got a new mac book pro and m box 2 the other day and ive had various problems. When i first instlled my m box 2 and protools software it worked fine. i then installed the ignitionpack 2 that came with pro tools and pro tools wouldnt open. i then uninstalled protools completely and all of the plug ins and tryied installing just pro tools again. but my Mbox isnt being found by my mac. the m box is on but the s/pdif light and the usb light are not. Only the mic line lights are on. when i try and install protools it tells me the mbox carnt be found. i have tried different usb cables ect but nothing seems to work. been trying to fix the problem for 4 days but just dont have a clue, really need help! cheers alex

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  • 4 more comments 
  • raradilm Dec 22, 2008

    Loaded protools will not find m box2?

  • snow2640 Jan 03, 2009

    same problem exactly! no usb , firmware updater wont connect either!

  • jlashaw Jan 17, 2009

    Mine was working fine untill I installed the Mbox 2 Firmware updater and my macbook won't let me delete it. No uninstall function can be detected for this application either.

  • Anonymous Feb 03, 2009

    i have same issue.  i had a power book g4 and my m-box worked perfectly.. i just got a mac book pro and protools is not seeing the m-box. HELP!

  • Anonymous Mar 15, 2009

    I've installed ProTools LE 7.0 on my MacBook, but my MacBook won't recognize my Mbox 2. The LED light just won't illuminate. I have the same protools on my PC, and the MBox works fine on that computer.

  • Anonymous May 20, 2009

    same problem.  PT 7 on new macbook pro, install fine... no LED on mbox2.  BS.

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My Mbox isnt being found by my mac. when i try and install protools it tells me the mbox carnt be found. i have tried different usb cables ect but nothing seems to work.

Posted on Nov 13, 2009

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I had to reset my computer but before i saved all my protools sessions to a disk now when i go to open them i get this message. "The original disk allocation for this session cannot be used. Check the...


Hi rfanklin65,
Did you remember to save the audio file folder to the disk as well as the session data? If so, are the audio files on the same disk as the Pro Tools sessions?
Are you running a Windows or Mac system?
Thanks, Krisfaudio

Apr 30, 2011 | Digidesign Mbox 2 Barebone

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Installed pro tools 8 on macbook pro. when i try to open pro tools it says the hardware cannot be found. mbox2 is connected but the usb light is not on.


I had this problem as well... If this is a 2011 macbook pro you have os 10.6.7 which is not supported by avid at this time. We actually need to down grade to 10.6.6. You installation cd with your macbook pro is 10.6.6, so you'll need to install that, then go to the avid website and download pro tool le 8.0.5. Everything should work fine just don't upgrade to 10.6.7 until it has been approved by avid. If you need detailed steps look at the avid forum for pro tools. Step to uninstalling and installing the os can be found on youtube.com... Do not have your mbox plugged in when you install pro tools. I hope this helps!!!

Mar 29, 2011 | Digidesign Mbox 2 Barebone

1 Answer

How do i open the mbox 2?


Here's some help from the Digidesign forums:

http://duc.digidesign.com/showthread.php?t=219685

Get out the Dremel.

Jul 28, 2009 | Digidesign Mbox 2 Barebone

3 Answers

How do i open the mbox 2 pro?


There are five shiny screws and one black one located behind the plastic front label (the part that has the markings for the input levels and switches), plus three behind the serial number label, inside the handle part you open with the allen key. This removes the front panel, then, there are about twelve screws around the plastic casing, attaching the casing to the inner metal encasing.

There are three screws behind the foam strip on the metal casing, which attach a heavy duty metal strip to the inner casing... the rest are obvious.


This is how to deconstruct the casing in the event that something is rattling inside.

Keep in mind, if you still have a warranty on your MBOX 2, you won't anymore once you deconstruct it. So I don't advise it unless your device is well past warranty.

Though, if something is indeed rattling inside, I'm sure that's a breach of warranty conditions anyway.
You had best check on that first, but you might end up taking her apart anyway.

Jan 05, 2009 | Digidesign Mbox 2 Barebone

1 Answer

I cant hear windows


Your Windows System Sounds and sounds from other programs are output from the computers preinstalled soundcard. When you use a professional sound card i.e Mbox (ASIO) you can search google for an ASIO player or plugins for Real Player (or WinAmp or Windows Media Player etc) that allow you to use as the output device.

Jul 08, 2008 | Digidesign Mbox 2 Barebone

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Jun 13, 2008 | Digidesign Mbox 2 Barebone

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All the lights are on on my Mbox. it wont be recognized by pro tools. help!!


un plug it uninstall the mbox and all the asio drivers. update protools. then reinstall the mbox and all the asio drivers you should be fine.

Feb 12, 2008 | Digidesign Mbox 2 Barebone

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PROBLEM KEEPIN MBOX 2 CONNECTION TO MAC LAPTOP


I have the same problem. Usually it will work when I reboot the computer. The trick is once you get the mbox working with the phantom power on, is to not turn off the phantom power during your session; the duration in which you use the mbox at that given time before shutting it down. You can switch the phantom off and it won't shut off, but if you press it back on, it may and for me more than half of the time it does shut off. I have a new problem with my mbox. I can't hear play back, even though I can hear sound from either input. Any suggestions?

Oct 26, 2007 | Digidesign Mbox 2 Barebone

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