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I purchased a Acer Aspisre M3100 on 22 June 2008. The 1st Machine the CD DVD Rom draw jammed and was replaced by the Store. The 2nd computer the CD DVD Ram didn't work but the problem was sorted by some instructions from a chap called Gordon and a friend who is a computer engineer, I didn't feel confident enough to do this myself. I am now having the same problem, on going into Device manager DVD/CD-Rom HL-DT-ST DVDRAM_GSA-H6ON ATA Device has a yellow ! explanation mark. I need this sorted out once and for-all. I am begining to wish I had never set eyes on Acer computers Roma Macro

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  • ianandromama Jul 24, 2008

    I have been told that this fault is to do with Microsoft updates, and is an on going problem between Acer and Microsoft. How about one of you putting it right. I still can't use the CD/DVD Rom drive on a new computer I think this is appalling. Microsoft want £60. to put this right over the phone, I am an old age pensioner and can't afford this amount for something that tisn't my fault.

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DEAR FIXYA, MY NAME IS OBINNA AGULEFO, I PURCHASED AN ACER ASPIRE M1100 COMPUTER IN 2008. RECENTLY, MY CD/DVD RAM HAS NOT BEEN WORKING. SPECIFICALLY, MY DVD RAM DISPLAYS ON MY MONITOR, THAT IT DOES NOT RECOGNIZE OR DETECT DVDS WHEN IN USE. IN OTHER WORDS, MY DVD RAM IS CURRENTLY NOT FUNCTIONAL AT ALL. MY CD RAM HOWEVER, IS WORKING JUST FINE. PLEASE, HELP ME FIX THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU SO MUCH
GOD BLESS, OBINNA. PS., MY E-MAIL ADDRESS IS obinna_agulefo@yahoo.ca .

Posted on Jun 27, 2011

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Posted on Jan 02, 2017

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The draw keeps poping open after i shut it.


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I have acer aspire 4520.I have upgraded to windows xp sp2. The empowering technology does not work.It says " the specified file is not found".I cannot find the empowering technology software...


Acer Aspire 4520 Notebook Technical Specifications:


Operating System Genuine Windows Vista Home Premium Processor AMD Athlon™ 64 X2 Dual-Core Processor TK-57 (512KB L2 cache, 1.9GHz) Chipset NVIDIA nForce 610M Memory 1GB (1GB installed in one of two memory slots) DDR2 667 SDRAM User upgradeable up to 4GB (one 2GB memory card in each slot)* subject to availability of 2GB cards
*If upgrading after initial purchase, one or more of the memory cards provided with the system may have to be replaced with optional larger memory cards in order to achieve the maximum capacity.
Storage 120GB* hard disk drive Integrated variable-speed Super-Multi drive (DVD+R, DVD-R, DVD-RAM):
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Surely to load XP is a DownGrade. As this notebook is dual core, I would run Vista 64 or better still Windows 7 64.
If you wish to persist with an old system, you require SP3 for XP.That may be available from a software store but is no longer supported by Windows.
Try http://www.notebook-driver.com/laptops-information/acer-aspire-4520-notebook-technical-specifications/ for drivers that you will require to have support from Acer.

Hope that clarifies your situation.

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Hi,
Its a Hardware problem . Your CD ROM trey or belt is damaged. another problem is your CD ROM Lens movement bar is broken or jam. plz check this. better You replace a new CD ROM , now Its price is very Low.

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Hope this helps:)

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1 Answer

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It is unclear to me whether your system will support a DVD burner. This is something that is influenced by the BIOS of a PC.

I found two places where your model is discussed, the first would seem to imply that the 3680 will support it:

http://www.fixya.com/support/t264099-acer_aspire_3680_could_not_load_dvd

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Look at your manual to see if your machine has a flash BIOS that can be upgraded. If so, it would be wise to go to the Acer website and download the latest BIOS version before you plan on adding a DVD burner.

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