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I purchased a Acer Aspisre M3100 on 22 June 2008. The 1st Machine the CD DVD Rom draw jammed and was replaced by the Store. The 2nd computer the CD DVD Ram didn't work but the problem was sorted by some instructions from a chap called Gordon and a friend who is a computer engineer, I didn't feel confident enough to do this myself. I am now having the same problem, on going into Device manager DVD/CD-Rom HL-DT-ST DVDRAM_GSA-H6ON ATA Device has a yellow ! explanation mark. I need this sorted out once and for-all. I am begining to wish I had never set eyes on Acer computers Roma Macro

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  • ianandromama Jul 24, 2008

    I have been told that this fault is to do with Microsoft updates, and is an on going problem between Acer and Microsoft. How about one of you putting it right. I still can't use the CD/DVD Rom drive on a new computer I think this is appalling. Microsoft want £60. to put this right over the phone, I am an old age pensioner and can't afford this amount for something that tisn't my fault.

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DEAR FIXYA, MY NAME IS OBINNA AGULEFO, I PURCHASED AN ACER ASPIRE M1100 COMPUTER IN 2008. RECENTLY, MY CD/DVD RAM HAS NOT BEEN WORKING. SPECIFICALLY, MY DVD RAM DISPLAYS ON MY MONITOR, THAT IT DOES NOT RECOGNIZE OR DETECT DVDS WHEN IN USE. IN OTHER WORDS, MY DVD RAM IS CURRENTLY NOT FUNCTIONAL AT ALL. MY CD RAM HOWEVER, IS WORKING JUST FINE. PLEASE, HELP ME FIX THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU SO MUCH
GOD BLESS, OBINNA. PS., MY E-MAIL ADDRESS IS obinna_agulefo@yahoo.ca .

Posted on Jun 27, 2011

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