My driver disk will not download onto my computer with VISTA
When I connect my mp3 to the USB I get a message telling me my mass storage device is not compatible to version of Windows. It worked before and now I am unable to do anything. The screen on my mp3 just says starting... I'm getting very frustrated and I need help.
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MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
MP3 players use the popular USB connection which sometimes produces errors while connecting. These messages are similar to the "Device Not Recognized" error received with various USB devices. Fixing an MP3 player is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.
Click "Start" and go to "Control Panel." Double-click "System" and locate the Hardware tab to find the Device Manager. Vista and Windows 7 users can just type "Device Manager' from the start menu.
Locate "Disk Drives" from the list and double-click "Portable Device." If there is an exclamation mark or other error on the device, go to the "Drivers" tab.
Click "Uninstall" and remove the player. Restart the computer and attach the player reinstall the drivers.
Plug the player into a different computer to see if it gets recognized. If it does not, contact the manufacturer to find out if it is broken.
Turn off your anti-virus program on your PC if the device works on other computers. Reinstall the drivers using the device manager as described in section 1.
Plug in the player to confirm the connection.
Check the battery level and make sure the batter is not low or depleted. A low battery will sometimes prevent the player from connecting. Let it charge from the power cord, if necessary.
Verify that you have at least Service Pack 1 installed. Go to the Start menu and type "Run." Press Enter.
Type "Winver" in the box and press "Enter." The Windows version will be displayed along with any installed service packs. Download a service pack from Microsoft, if applicable.
Remove the player from the USB port and push a pin into the reset hole located on the bottom. Reconnect to see if the problem is resolved.
Check the connection to make sure it's secure. The cable should fit firmly into both the player and the computer. Connect to a different USB port if you have one available.
Download updated firmware or use the MP3 Recovery Tool provided under Resources (for Zen players).
Tips & Warnings
A bad cable will sometimes prevent a good connection. Use a different one to isolate the cause.
Just Drag and Drop your MP3 files onto the drive tht was created. Look in "My Computer" for "Removable Disk", double click on it,then copy your MP3 songs from your music folder (right click, copy) and paste them (right click, paste) into the MUSIC folder on the "Removable Disk"
okay, it is not reading because you need the cd it came with and download it onto your cpu.(it has to be the kind of disk port that comes out. if you have the disk port that you just put in, it wont work.) if you have a little computer, and no disk drive, then you have to buy a one that goes into usb.