Question about HP LaserJet 3600dn Printer

3 Answers

3600dn keeps saying tray 2 is empty when its not

3600dn keeps saying that tray 2 is empty when it is physically full. Could this be a sensor issue, if so which one..? I was thinking maybe it could be the cassette media sensor, but I can't find a parts # anywhere for it. Please Help!!

Posted by on

  • David M. Haines Feb 24, 2014

    after some trouble shooting i have found the relay board under the plastic cover to be the problem in most cases especially if you see tray 2 empty error part #rm1-2632 pc relay board

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Pull the tray 2 out completely. The finger about tray 2 is stuck. Take yiur finger and push it until it is free and not stiff.

Posted on Jun 15, 2010

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 52 Answers

The tray 2 on the 3600 is released form its locked posotion when you push the tray in by a finger that is mounted on the metal base of the printer. If that finger is broken, or what I have found is the customer sets the printer on a cabinet or something else where the middle of the base of the printer is not supported and the middle of the base bows so the the finger does not catch the tray relase any more. I have not been able to find the part # for the finger, but all my problems have been the bowing of the base.

Posted on Feb 27, 2009

  • David M. Haines Feb 24, 2014

    pc relay board on bottom of unit inside under plastic cover has been the usual cause of this failure for me hp part # RM1-2632

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Its the first finger sensor right above the tray 2 that gets stuck. It should move freely.

Posted on Jan 08, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I was descaling my exprelia coffee machine.i was asked to empty the coffee grounds unit and the drip tray. I did that and the message keeps appearing. I even turned the machine on and off. Help.


  1. Thoroughly clean the small overflow area in the drip tray. Once the drip tray gets full water flows over a small rim into this small separate part thus triggering the sensor that tells that the drip tray should be emptied. Its waals may get a bit fatty/dirty, and so remains wet and keeps triggering the sensor.

May 23, 2014 | Saeco Exprelia Automatic Espresso Machine

1 Answer

Says tray empty


Assuming that you have physically checked that there is paper in the tray.
1) Ensure that there is some 'springyness' under the paper. If not, is something sticking?
2) Is the paper tray damaged or not fitted properly?
3) Consider buying a Roller service Kit
4) Consider buying a new Paper tray

Jan 21, 2014 | HP Laserjet P3015X Printer

1 Answer

1998 ford explorer fuel gauge stuck on empty-Not the typical suspects causing it?!?!?!


One of the wires to the sensor is touching a ground. It may be getting pinched

Mar 04, 2017 | 1998 Ford Explorer

1 Answer

Can not print to Tray 2 on HP 3800 printer. Says Tray is empty


check the paper type and the paper size from the printer menu, if it is ok then you will try to check the paper sensor on tray 2

Jan 08, 2010 | HP LaserJet 3800n Printer

1 Answer

When I try to print with HP Photosmart, I get


Hey Cathy,

One of my clients had this problem as well. It is due to your sensors not working correctly. In the tray there are two clips that hold the paper tight, keep trying to adjust those clips and this should solve your issue. However, if this does not solve your issue - you most likely have a hardware issue and parts will need to be replaced.

Jul 15, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP 3600dn Duplexing Issue


Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1 can be manually duplexed. Do not use the 2–sided printing feature on transparencies, envelopes, or labels.

I found this note in the 3600 service manual. Maybe it will help.

Mar 06, 2009 | HP LaserJet 3600dn Printer

2 Answers

HP laserjet 8000 tray 2 not empty


Do you hear the paper "drop" when you pull out the paper tray. If not, it could be a lift motor

You will have to pull the Paper Input Unit to repair it.

Small items are not available for us to purchase.

If you can't fix, you need a new unit. About $400.00

Feb 11, 2009 | HP LaserJet 8000 Printer

2 Answers

Standard Try Full


'Standard tray full, remove paper' is the output tray where the prints exit.
Check also the exit sensor/feeler condition.

Good luck and please rate me, thanks.

Sep 05, 2008 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

Printer won't accept paper in tray


try to load about 20 sheets of paper.try perform reset..unplug the power cable at the back of the printer then press and hold the # and 3,insert the power cable and if you could see that the printer is starting to boot-up you can now go ahead and release the buttons.but if the issue is still occuring the printer paper sensor is defecte=ive and needs to be serviced/replaced......,,

Aug 27, 2008 | HP Photosmart C6180 All-In-One InkJet...

Not finding what you are looking for?
HP LaserJet 3600dn Printer Logo

1,091 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...