Question about Canon Pixma iP6000D InkJet Photo Printer

4 Answers

IP6000D printer I just replaced a new ink cartridge (photo magenta) into the printer and shut all the printer covers. After that I still got an error message saying that the photo magenta ink has run out, and it will not print. Those were the first few tries after I replaced the new cartridge. Now, whenever I press "print" I get a message saying "collecting printer status", and the printer still won't print. Would very much appreciate it if you can help me on this. Thank you. Please send reply to pfm1@mcnamer.ca Or call 1-613-224-9910.

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  • pfm1 Jul 22, 2008

    Thank you. It seems to work fine after I removed the cartridges, putting them back, then restarting the printer. Afterwards, though, the printer repeatedly printed the same thing several times before I pressed "cancel" on the printer itself. Also, I had received an error message saying that the printer was not responding before I tried it again.

  • pfm1 Jul 22, 2008

    Works fine after I followed the instructions. Thank you.

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4 Answers

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  • 319 Answers

Please shut off printer and unplug.

Restart operating system.

Power up printer.

(please be sure you removed the protective tape tab from ink cartridge!)

The printer may want to print a test page.

Good Luck!

Brian

Posted on Jul 22, 2008

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  • 3,037 Answers

The following should be your reset directions for the printer. Let me know how this works, it should fix the problem that you are having if unplugging and disconnecting and reinstalling the drivers doesn't work

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.
.

Posted on Jul 22, 2008

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Hi,

PLease make sure you clear out the print queue first.

Posted on Jul 22, 2008

  • Priya darshan Jul 22, 2008

    Also please reinstall your drivers once.

  • Priya darshan Jul 22, 2008

    Make sure that the printer is properly connected to your computer. Run Self Test on
    the printer to make sure your printer is equally ok. If test sails
    thru, run printer diagnostic test to confirm that PC/Printer connection
    is ok. Also setup your printer to start printing immediately as against
    queue up status.

    If problem still persists, completely un-install and disconnect printer
    from PC. Restart PC, when it is up and running, connect Printer and see
    if is it automatically recognised by computer.

    Goodluck..

    Please don't forget to rate or accept the solution.


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  • 13,433 Answers

If your printer is still under warranty, then you can get it serviced for free.

but try, removeing the carts, close the cover, restart it, let it see that theres no carts in at all, put em back in, restart it.

Posted on Jul 22, 2008

  • Ekse Jul 22, 2008

    unplug the computer connection between the printer .. and restart, connect it back and try printing again.

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