a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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It does not matter where you buy from and where you use. What matters if the operating frequencies match or not. If they match then it works. My Samsung X700 and Nokia E61i bought in India were fully operational in th US. because the frequencies were available in both countries.
if u put the lock code in wrong about 5 times it should ask u for puk
code you can get this code from your service provider ring them up they
ll give u the code over the phone this ll override the security code
and then reset it to 00000 so get the code wrong a few times then call
the service provider when ur phone asks for the puk codeits 11 digit
and it from ur service provider