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Panasonic videocam suite for camcorder SDR-H280

My system has developed the following fault:
When I try to run videocam suite or connect the recorder to the pc, I get the following messages:

Microsoft Visual C++ Runtime Library
Program C:\Program Files\Panasonic\Videocamsuite\videocamsuite.exe
Abnormal program termination
ok

Screen message says "Updating the contents information - Please wait"

Task manager says Visual c++ and Videocam suite are running

No change after approx 1 hour.

If I click on "ok" the program(s) terminate.

I have deleted all the video files on my computer, uninstalled the videocam suite software, run a register fix (reg cure) and re installed videocam suite but problem remains.

I have gone through this process twice, trying two options:
At a point in the installation process I get the message "settings remain do you want to retain these? if n then the draft settings will be used." So I have tried both options. Neither seem to work

Can you help please?

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  • Master
  • 3,422 Answers

Hi,

You are facing microsoft c++ runtime error.Please CLICK HERE and follow the troubleshooting steps mentioned to fix the problem.

Posted on Jul 22, 2008

  • Priya darshan Jul 22, 2008

    If you need anymore help let me know.
    Please don't forget tor ate or accept the solution.


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  • Video Cameras Master
  • 13,433 Answers

Uninstall everything related to the program, and start fresh, try reinstalling it.

Posted on Jul 22, 2008

  • Ekse Jul 22, 2008

    is this vista? is the program made for vista? check for a update at panasonic.

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Perdon, se que esto no es espanol, pero queria tratar do ayudarle.  digame si ustedes entienden espanol. :)

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******************************************************************* VideoCam Suite 2.0 *******************************************************************
[Table of contents] 1. Notes about operating environment 2. Notes about operation
<><><> 1. Notes about operating environment <><><>
1. [Important] Adobe Acrobat(R) Reader 5.0 or later or Adobe(R) Reader(R) 7.0 or later is required to read the operation manual or the help information on your PC. Get the license for using the operation manual before reading it.
2. AC adapters are recommended when using a notebook PC or a HDD/SD video camera with the VideoCam Suite. If a battery pack is used to power the HDD/SD video camera or the notebook while recording or previewing motion pictures or still pictures, they may not be recorded, previewed, or copied to the PC Hard drive properly.
3. Standard configurations must be used for the fonts and screen settings for Windows(R). Depending on the settings, characters may not display properly.
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<><><> 2. Notes about operation <><><>
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6. When the edited motion picture is output in MPEG-2 format, some scenes may not be generated completely in MPEG-2, and some parts of frames may be shifted or omitted.
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10. This software cannot process motion pictures or DVD discs/SD cards that are copyright protected.

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
- Microsoft(R) and Windows(R) are registered trademarks of Microsoft Corporation in the United States and other countries. - All names, company names, and product names used in this document are the trademarks or the registered trademarks of their respective companies.

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Hope this helps
Season's Greetings!

chris (ziraffa)

PS Here's the updater file for Videocam Suite too, which will be handy if you do manage to get it installed...

http://panasonic.jp/support/global/cs/soft/download/videocamstuite_v10.html

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