Question about HP Pavilion dv6000z Notebook

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Black screen of HP notebook, but external monitor work

How to fix the problem of black screen of HP notebook, but external monitor work

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  • Niceman Jul 22, 2008

    black screen of HP notebook, but external monitor work, how to fix it?

  • Bidulle Jul 25, 2008

    this happened when my laptop was 2 years had to buy a new separate screen.

  • Anonymous Jul 30, 2008

    Have experienced the same problem only two 2 months after warranty expiry. HP responsed by saying -"your notebook is out of warranty and there's nothing we can offer and should you have considered taking out extended warranty." ****- Only if I had known back then after paying AUD $3,500 my notebook it was going to '*******' 2 months after warranty expiry. After receiving such a response I decided to contact HP Australia to express my disappointment. Well, did I the run around and gave up after 45 minutes. After 2 weeks at the local HP service repair centre here in MELBOURNE, I was firstly told the problem had been detected and would cost $180 to repair. Yeap, gave the ok and then was told later a new screen was required. "That's now twice"- appears the same level of '******* terrible service' is offered by HP's service repair centres. My only option is to go out and purchase an external monitor to avoid a ******* $800 repair bill.

    Lesson - would highly recommend to others not to buy HP. Their service is extremely poor here in Australia and also in India.

  • bronyn Sep 20, 2008

    In the past I had the problem where I would see the WindowsXP screen when turning on the laptop, but then nothing, no login screen, etc. Now I have a scarier problem: my screen is completely black when I turn on the machine. l have power, as indicated by the little lights, and once I was able to get the screen to work, but once out of 20 times is NOT GOOD ENOUGH. I'm a law student and this computer is nearly as essential as my legs and arms are. It seems to be the connection between the brain of the computer and the screen; how much does a repair of that cost (in USD), if even possible? FYI: I take excellent care of the laptop, never dropping it or flinging it around, and it has its own padded carrying case.

  • Anonymous Mar 10, 2009

    model hp pavillion ze 4300

  • Anonymous Mar 16, 2014

    I have an intermittent white screen.all other monitor outputs work notebook was droped the night before.

  • Anonymous Mar 24, 2014

    speaker is working,but microphone internal or external is not working



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I 100% agree with you. i found out that my notebook is one of the recall product from HP. I sent it in for service. A week after the repair, the same problem is back again. So I call HP and they said that I have water damage on the board. I am 100% sure the notebook is no where need any liquid at all time. So they tell me if I want, they can fix it for me for $375. I would highly recommend everyone not to buy HP products!!!!!!!!!!!!!!!!!! I always have problem with HP products and I think they have the worst customer service of all. Once again, do not buy HP products!!!!

Posted on Sep 19, 2008

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Hi Friends,
HP Pavilion DV6000 Notebook main problem's are Power Problem, Vista Error etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here

Posted on Oct 08, 2010

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Depending on the model weve seen Backlights, Inverters, as well as Video chipset and VRAM failure cause the issue.. Post back the Model number please..

Posted on Jul 27, 2008

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1 Answer

My hp energy star has black screen when turned on

Try it with external monitor -
Check the external screen switch (Fn+ some of functional keys)
If it works fine with external monitor and you can not activate internal display have your screen serviced

Oct 19, 2014 | HP Pavilion dv6000z Notebook

1 Answer

My Hp notebook screen is black,sometimes it fades in and out black to grey then to can i fix it

Connect your laptop to an external monitor and switch to monitor. If the external monitor shows the desktop, then the complaint is in the lcd/led display unit means the screen. Replace the screen. If the external monitor also shows the complaint, then it is normally due the mch(media controller hub) . It comes as separate card unit in some models and onboard for some other models.Only an experienced technician can solve that issue. In some rare cases it is due to a corrupted BIOS. Reply if this helped you.

Sep 15, 2014 | HP G70-467cl Notebook Pc Lcd Back Cover -...

1 Answer

How to fix black screen on start up?

Are you connected to an external monitor? If so, it's probably outputting the display to the external monitor and the resolution and or refresh rate is set wrong so it doesn't display?

Jul 28, 2014 | HEWLETT-PACKARD HP Pavilion G72-B53NR...

1 Answer

When i turn compurte on black screen only

This could be due to a couple of things. If your computer is actually starting up and you get no graphics (actually nothing at all on your monitor) then you could have a bad monitor or a bad video card. If the computer is working at all, the monitor should display something, if just an error message.
My suggestion-try an external monitor (be sure to press the Fn and special function key combo to send the signal to the external monitor).
If that doesn't work (either monitor), then the graphics card could have problems.
If the external monitor works, then you could have a loose connection to the screen or the screen could be bad or perhaps the inverter that runs the screen could be bad. In this case, you'll have to get it fixed.

Oct 23, 2011 | HP Pavilion dv1000 Notebook

2 Answers

Same problem--black screen

make sure it is the motherboard....try hooking an external monitor to it, to see if maybe it is the screen and/or its connections, the external works off a differernt interface.

Sep 16, 2009 | HP Pavilion dv2000t Notebook

1 Answer

FS050UA , COMPAQ PRESARIO NOTEBOOK PC CQ50-210US the screen has lines and a black spot

Turn on the notebook and press F10 to get into BIOS screen. Even if the lines and the black spot appears then the issue is with the internal hardware of the notebook.
To check further connect an external monitor to the notebook and press Fn and F4 keys on the keyboard to get the display on external monitor. If the external monitor display is fine then the issue is with the LCD screen or else the issue is with the Video card of the notebook.

Jul 31, 2009 | HP Compaq Presario CQ50-210US Notebook

2 Answers

Screen is black

do you have any experience in opening notebook?. If not, don't take a risk, go to service center. It's LCD problem

May 24, 2009 | HP Compaq Pavilion dv5000z Notebook

1 Answer

My screen went black

If your Notebook's screen went blank you can do the following:--

1) Try booting with an external monitor. Connect the external monitor to the VGA port given to the Notebook.
Result:1 --- If the external monitor is working fine, then the problem is with LCD. If your Notebook is under warranty you can get it repaired free of cost.
If your Notebook is out of warranty you can go to and purchase the LCD screen (If you are in USA please go to this link :---

Result 2:--- After connecting the external monitor even the display is not there, then it is the problem with the motherboard. If your Notebook is under warranty then you can avail free repair.
If your Notebook is out of warranty you can go to and purchase the Motherboard (If you are in USA please go to this link :---

Feb 15, 2009 | HP Pavilion dv6000z Notebook

1 Answer

HP dv9000

 Hello jarkk, I believe your problem is with your backlight inverter. the hard drive should be installed for this process of checking it on an external monitor. with the hard drive removed it will not boot to the operating system. with the drive in, use the external monitor. if the monitor works when plugged into the external monitor plug, this will eliminate a bad video card. if the screen is still black on the laptop screen, replace your backlight inverter. the last case cenario is to make sure your backlights are not burnt out. 

Sep 11, 2008 | HP Pavilion dv9000z Notebook

1 Answer

Black Screen

  • No nothing to do with back light.Incase of backlight you still can see picture on your screen but not light on and you can also connect your NB to external monitor it should work fine.Incase if you dont' see anything then its
  • motherboard problem

May 09, 2008 | HP Pavilion dv4000 Notebook

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