Question about Compaq Presario 5000 PC Desktop

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Can't access Google at all

I have run every spyware, adaware, AVG but that didn't help. I can access everything else - just, all of a sudden, I can't access Google on both my Compaq desktop and my HP laptop. Am thinking I picked up a virus because I search a lot - but nothing helps.

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Dear friend,

I had the same problem earlier. Tried all sorts of things including windows repair.Ultimately i had to reformat the drive to install windows. This had solved my problem.

U can also try the same.

Good luck

Posted on Aug 06, 2008


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Posted on Jan 02, 2017


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I dont have a license key for performax cleaner can anyone help a brother out

I highly recommend that remove performax and use a trusted/different software.
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I am not sure of everything that has happened such as spyware or adware and virus issues however one thing that you might tryt is scanning for such. Malwarebytes antimalware is free and so is adaware personal and avg and avast antiviruses to make sure it is not a malware issue.

Also make sure that someone has not been changing the network worgroup that the computers are on. Users can do this inadvertantly and cause many issues.

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Personally I think that Avast might be your best bet and it is free. Avast is like AVG, however from my experience I have seen Avast catch a lot of virues that AVG didnt catch. Also another thing that you need to do is run Spybot or any other spyware cleaner in Safe Mode, this way the viruses or spyware wont re-install themselves while you are running the scans. To download avast, just go to and download/install the home edition. Once you have downloaded and installed it, let it run a boot-time scan ( it will ask you this when you first install Avast ). Also you try other spyware cleaners such as adaware ( and/or Windows Defender ( BTW, if you decide to run AVG and Spybot in safe mode and dont know how to get into safe mode, do the following:

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Maybe you should collect all important information, and make a clear install of Windows!

Feb 05, 2009 | Compaq Presario Notebook

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When I close 1 window, it closes all the other windows

Go to and download Adaware Free Edition, and run a scan for spyware. If you dont have a good Anti-virus scanner do a search in google for AVG free. Those two are really good at keeping your machine relatively free of Virii and spyware.

If after a scan of both anti spyware and Anti virus shows clean, reboot your machine and try to open and close some internet explorer windows again. If this is still a problem you may want to find out what version of Internet explorer you are running, if it is version 7 you could try to repair the installation and see if that helps.

Alternatively you could remove Internet Explorer 7 altogether and continue using version 6 if it has no problems running.
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This is a shot in the dark really, since it could be a number of things including a corrupted hard drive, but It most likely is just some nasty virus or spyware if it is limited to the certain accounts, so log in as an admin user that works, and run your favorite spyware tool and antivirus scans and see if that helps. AdAware is a good one and has a free version that's free to use at home. You may try Spybot also and a Trend antivirus online scan is also good - and free. AVG has a free antivirus if you need one. If that is not it, you may have to delete those user accounts or do a repair on your Windows install by using the CD.

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Best solution I have is to download and install Adaware, Spybot Search & Destroy, and Rogue Remover. Google these three and get the latest free versions. None of them will remove everything alone, but the combination is very effective. You might also consider changing your anti-virus software, personally I like AntiVir, but that's a personal choice.
All of these programs are free, and I use them quite a bit.

Good luck!

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Trojan horse virus' can be very tricky to get rid of sometimes. AVG is one of the best out there for this but sometimes it cannot do it all. It just depends on what kind of virus it is. First of all, run a complete scan with "Spybot Search & Destroy". It is a free spyware removal tool. Make sure the dat files are up to date on all of these cleaners. The run a scan usin "AdAware". It is a free adware removal tool. Then after both of them have run, run a complete virus scan again with AVG. Most virus' out there now are in the form of spyware and adware and are downloader trojans. They download files in the background without your knowledge and really lag your computer. You will also get lots of pop ups while surfing the internet. I hope this helps. Let me know how it turns out?

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