Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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How can I test my Dyson DC16 battery? Is there a load test that I can do? The battery voltage reads 23 volts which may be a surface charge and the charger is putting out 27.5 volts. It runs a few seconds than shuts off with the red light blinking but I can pull the trigger and it will run again for a few seconds and so forth. It will run off and on like that for several minutes. Based on previous questions on FixYa this problem is fairly common, but I cannot find any post that gives ideas on how to test, I read a Solution that suggested removing a transitor, which I can do if that is actually the problem, but I would like to be sure that my battery is good first. This unit is three years old but has done this for over one year. Thanks!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Hi there,
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Posted on Jan 02, 2017

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promo7uk
  • 19 Answers

SOURCE: I got a Dyson DC16 handheld cordless.

i have posted a fix on here ,,, its the magnetic transistor sensor on the pcb,,, common fault found the fix today...remove it and solder 1 wire from a+c on my diagram,,its at the top of long board that sticks up into a cavity off the main pcb..behind the serial number,,

remove it and solder a wire...like this

A

B C

SOLDER WIRE TO A + C AFTER REMOVING THE TRANSISTOR.. RIGHT AT THE TOP GUYS OF THE PCB... FIXS IT 99% OF THE TIME PROVIDING U KEEP IT CLEAN,

LET ME KNOW ALL WHO FIX ...CHEERS SAY THANKS,

Posted on Jun 24, 2010

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  • 389 Answers

SOURCE: Dyson DC16 Handheld Vacuum Cleaner Manual

Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

Posted on May 17, 2009

  • 2 Answers

SOURCE: I have the same problem as steve967 The dyson

Dear Michael_Stad,

I am going to sound like a broken record but here is my same answer to another person with the same problem.

I have I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

Posted on Oct 30, 2009

  • 2 Answers

SOURCE: where can I buy a replacement battery?

I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.

Posted on Apr 09, 2010

  • 2 Answers

SOURCE: my dyson dc16 is not holding a charge

I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...

My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!

I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.

It's good to have my hand vacuum back! I missed it!

Rock on Dyson.......

Posted on Jun 22, 2010

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1 Answer

I have a Dyson DC16 handheld and the battery does not hold a charge.


I have the same vaccumm with the same problem, went back to exchange it and the same thing happened, I usually get about 10-15 minutes non stop out of the battery, I read that the battery memorizes the first charged time and then will only charge for that long. Did you happen to charge it 24 hrs?

Jan 03, 2014 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Jun 09, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 23, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I Need A dyson hand held battModel DC16 12097 model 282-US-A35458 21.6 1080 MAH All I can find is the 1500 Mah


I didn't understand what you need exactly, but anyway, you can find both of them on amazon (the entire vacum, or just a battery 1500Mah). take a look on following links:
1. entire vacum: Dyson DC16 Root 6 Handheld Vacuum Cleaner
2. just battery: Pwr 1500mAh Extended Capacity Battery for Dyson Dc16 Root 6 Vacuum Cleaner...
need-dyson-hand-thwo3sxipgmgtjfqzhk52bks-2-0.jpg

Dec 09, 2010 | Dyson DC16 Root 6 Bagless Handheld...

3 Answers

My dyson dc16 is not holding a charge.. maybe I need to replace battery


Hi its Darran at Dyson.

If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue.

Please call 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Apr 09, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My DC16 will start and then stop. I have to take


My DC16 also had charging problems. I called Dyson and they sent a new charger. The old charger only produced 23.6 volts DC, not the rated 28 volts DC. The new charger has a thicker round wire and produces 28.1 volts DC. Put a volt meter on your charger terminals and see if it is producing enough voltage to fully charge the battery, 28 volt DC. If not you need a new charger.

Jan 31, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Where can I buy a replacement battery?


I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.

Jan 27, 2010 | Dyson DC16 Root 6 Bagless Handheld...

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