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Norton keeps blocking my router because it thinks a particular website is introducing a "Portscan" worm. It then blocks all access to any website for 30 minutes! Patrick

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If you are running XP service pack 2 or higher you have the Windows firewall installed.
Windows firewall will always conflict with a third party firewall and despite the fact Norton informs you the Windows firewall is disabled it's not.
Norton is a serious resource hog, consider removing Norton and going with one of the free antivirus apps like AVG 8.0 or Avast.
Enabling the Windows firewall and using a router will protect you, all modern routers have a built in hardware firewall.

Posted on Jul 22, 2008

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The following is a technical description of the event you have experienced:

When DNS data packets are sent to a port on your computer that is not open, this is called a portscan. While portscans from an unknown computer can be potentially harmful, a portscan from your ISP or its DNS is most likely harmless and can be ignored. If you know the IP address for your ISP, you can find out if the portscan is coming from your ISP, by clicking View recent activities in Norton Confidential and viewing the Activity Log.

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So, all should be OK and nothing to worry about.

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It probably has been blocked at the modem or router. You would have to have access to the modem or router which is usually 192.168.2.1 or something close to that. But you have to know user name and password. In the modem and even most routers have the ability to block particular websites that they may not want employees to access.
If the company is wanting to remove the block and doesnt know the password they can call the particular manufacturer of what ever brand it is and normally get it reset. Most dont have a forgotten password email option..
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Hi,

Type in the command prompt nslookup the website name and see what IP do you get.

If your router is under warranty, call router manufacturer and let them know the status. They may reconfigure or set it to default settings !

Hope this helps !!

Thanks

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