Question about Sirius Sportster 4 SP4-TK1 Satellite Radio Receiver with Car Kit

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Inside of my sirius satellite receiver is a nettle that the antenna connect to. this nettle has broken, where can i send my receiver to have it repaired

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  • 108 Answers

Directed Electronics is the maker of this product. You will need to find a local stereo shop to have them send it in for repair, or you can contact the manufacturer directly. Visit their website at www.directed.com for a dealer or for contact information.

Posted on Sep 28, 2008

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Have sirius and hands free phone features with sirius antennae. I do not get good signals from local FM or AM Radio stations. Why?


Sirius is a satellite biased service , so it uses a satellite antenna , local stations how ever don't use that antenna and use a dipole antenna , are both type antenna's connected to your radio , lots of installers don't bother to connect local antenna to new radio installs , im mean you got Sirius why'd you want local stuff anyway is there thinking

Oct 20, 2015 | Kenwood Car Audio & Video

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Metal prongs on the antenna wire that plugs into the back of my Sirius radio have broken off. Can they be replace?


There are a couple of different ways the antenna connection can break. Docks and antenna replacements are available, though the actual prong itself may be difficult to track down.

Jun 15, 2011 | Xact Communication XTR1 SIRIUS Radio...

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Radio shows antenna not deteted or acquiring signal but does not work . antenna and all connections are good, ??


The problem is likely the actual connection inside the Starmate. It sounds like you have tried alternate antennas, which can only mean the unit itself has an issue. What has likely happened is the antenna jack inside the radio has come loose and is no longer making a connection, in which case it could be repairable. Otherwise there are plenty of other 12v Sirius receivers compatible with the same connections if you are looking to replace the head unit.

Jun 08, 2011 | Sirius Satellite Radio Sirius Starmate ST1...

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If it is reading "ACQUIRING SIGNAL" WHAT CAN THIS MEAN??


This typicall represents a failed antenna with either a loose connection or failed wire to the antenna. The "Acquiring Signal" indicates the receiver is trying to locate and decipher a signal from a sattelite. THe antenna is your first diagnostic. After that the receiver is the culprit. When your receiver is Activated or Authorized it is given a "key" to decipher the sattelite signals If it loses the "key" you can try and have Sirius reinitialize by contacting support. If they cannot send the signal and get the proper "Key" loaded its a defect in the receiver functionality.

Jun 15, 2010 | Directed SIRIUS Starmate 4 Satellite Radio...

1 Answer

Broken antenna jack on a Sirius Stratus 5


Are you missing the center pin, by chance (which often snaps if the plug isn't lined up correctly or if you wiggle the lead to connect or disconnect)?
I fixed mine by inserting a 1.5CM piece of very thin but stiff copper wire into the dimple. You may have to 'coax' it a bit with needle nose pliers.

Crat

Oct 25, 2009 | Sirius Satellite Radio Receiver

1 Answer

My receiver comes on and I get the error message "Acquiring Signal" and everything appears to be connected. Just started doing this. Using the Aux. jack in my Nissan.


First...you still need a sirius antenna plugged into the device. If you just started using this you may just need to resend the signal. Just call the sirius/xm people and follow the recorded prompts to send a new satellite signal. Then make sure you are parked somewhere that it is receiving a good signal and wait. It could take up to 30 minutes to reset completely.

Oct 24, 2009 | Sirius Satellite Radio Receiver

1 Answer

Lost antennae reception


either the antenna is broken, or your service was cancelled. Contact SIRIUS for your account info. Did you pay to have the new radio turned on? I believe they have a $75.00 "activation fee".

Jan 05, 2009 | Sirius Satellite Radio Receiver

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Receive "Antenna Fail" on receiver


Same problem on my CX-7. I've had antenna replaced one so far. It takes about 30 minutes in the cold (usually on at night on my commute home) to get signal. I agree, during the summer months, everything works fine.

Dec 31, 2008 | Sirius Satellite Radio Sirius SIR-ALP1...

1 Answer

Sirius satellite radio


Make sure the antenna has a good line of sight. Sirus works best when pointed in an Easterly direction. By default you should get channel 184 if there is no service activated on the radio.

All Sirius radios can be used for service only in the United States and Canada.

If you feel that the line of sight is ok and there are no obstructions from pointing your antenna either out of a window, on top of the car, or outside if it is used in a house, then try a different antenna. If you are using the smaller guage antenna wire, the connections can break inside during installation in a car from time to time.

If the radio is factory installed contact sirius at 1-888-539-7474 to see if they can see the radio on their end.

Oct 19, 2008 | Sirius Satellite Radio Receiver

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SIRUIUS SPORTSTER


Satellite radio antennas do tend to fail sometimes. In the early days of Sirius/XM they were made a lot better, but now I've had problems with them a lot more frequently. If the antenna is plugged in securely and it still shows the 'antenna' error code, you most likely need to replace your antenna. It is possible that something else along the antenna signal path is causing your problem - Sometimes the antenna connections in the dock or the receiver itself can cause the issue, but most likely it is the antenna.

Feb 25, 2007 | Sirius Satellite Radio Sirius Sportster...

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