Question about Philips Televison & Video

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I recently bought a Philips hts8100/37 for my parents,when I attempt to power it up to configure. I got a "entering low power" message & the glass door won't open. I changed the pwr source from a surge protector to plug it strsight into wall, no difference! help!

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  • 4 more comments 
  • oreshelman Jul 22, 2008

    Need to clarify; this unit is not a TV set,it a DVD Home Theater "soundbar" w/DVD Player.

  • oreshelman Jul 22, 2008

    X changing the unit is tough since its fully installed w/all cables hidden in walls already,"they" seem unwilling to let me Xchange head unit only.

  • oreshelman Jul 22, 2008

    As I said,I stupidly fished the cables thru walls,etc. already & would like an "in place" solution or Xchange/repair the head unit only.

  • oreshelman Jul 22, 2008

    I followed pg 9 instructions numerous w/out any change.

  • oreshelman Jul 22, 2008

    If I unplug it,as suggstd,for 5+ min & then replug it shows dull red light far rght corner,then as soon as I press pwr for a sec or 2 in order to turn - all I get is low pwr messg.

  • oreshelman Jul 22, 2008

    Short of tearing all out of the wall,I've unplug every cable & connection,even "bypassing prev install cables w/substitutes outside w/out effect!

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7 Answers

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Check if you unit has a power selector switch , ensure its set to your corrcect voltage , 110, or 220. also check your breaker or line supports the correct voltage amount or isnt shorting or loosing resistance

Posted on Jul 22, 2008

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Low power is just another word for standby, when doing this press the power on button again, or press something on the unit to power it up. if it still does not work you might have a power issue on the power board. call your manufacturer or ceck your manual.

Posted on Jul 22, 2008

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Try to use AVR automatic voltage regulator; due to the message quote; low power" message &

hope this may help;

Posted on Jul 22, 2008

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Power supply may be faulty. A service manual is necessary to troubleshoot it or if is not available, better take to an authorized electronics service station.

Posted on Jul 22, 2008

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There are a number of internal sensor circuits designed to protect the unit from major damage. It could be that one of these circuits is failing and "detecting" a problem that doesn't exist. In any case, this unit is under warranty. I would suggest that you return it for an exchange. Don't spend a lot of time on this, the unit is defective.

Dan

Posted on Jul 22, 2008

  • ABRsvcs Jul 22, 2008

    The "low power" standby mode is also an indication of protection mode. The user can force a "low power" standby as indicated by Ginko, the problem here is that the unit enters this mode automatically. This is because there is a problem with the unit. Try disconnecting the speaker wires only. Is there any change to the behavior? If so, look for a shorted speaker wire. The fault may be in the wiring inside the walls.



    Dan

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Check that you bought an appliance with same power specification required for your country.
For example if you are in UK it is 240Volts etc.

Posted on Jul 22, 2008

  • 3 more comments 
  • Ginko
    Ginko Jul 22, 2008

    Check the sticker at the back of the appliance to find out required voltage.

  • Ginko
    Ginko Jul 22, 2008

    Hey "Low power " in your unit it is not an error message!
    It is just indicating it enters in the "low power standby mode" This is normal, just press the power on button to restart the unit.
    Your unit is fine, check low power standby mode in the user guide, it is just a standard feature.


  • Ginko
    Ginko Jul 22, 2008

    |Here is the manual,
    check page 9 it says:
    STANDBY ON 2
    – Turns on this unit or turns off to normal
    standby mode.
    – Press and hold to turn off to low power
    standby mode.


  • Ginko
    Ginko Jul 22, 2008

    You do not need to Xchange the unit, as the low power message is normal. Unit is just in standby mode, you need to turn it on.
    If you tell us where you did buy the unit from, I can get you in touch with customer support.
    If you damaged or modified the unit no replacement will be possible.


  • Ginko
    Ginko Jul 22, 2008

    Press the on button.

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See the manual

Posted on Jul 22, 2008

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