Question about Acer X221WSD Monitor

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Lines on the Screen

When I plug in my XPS 1530 into my acer x221w external monitor there are lines white lines scrolling through the screen. When I unplug the power cord of my laptop, the lines go away.

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  • neetfreek Jul 22, 2008

    I have already had the motherboard replaced by Dell. The guy said that maybe there is interfierence. So today I plugged a power surge and an extension cord downstairs, and I plugged another one in upstairs for the AC power supply for the laptop. I then plugged them in (Monitor and Laptop) and they were practically still the same.

  • neetfreek Jul 22, 2008

    i've tried this monitor successfully on 3-4 other computers.

  • neetfreek Jul 22, 2008

    i tried all of them, and they all have lines.

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  • 558 Answers

2 possibilities video card is damaged and bleeding ac power from the motherboard or the motherboard is damaged from a power spike and is bleeding ac power into the video card(this would be my best guess based on yur description). that is the best i can do on this info you have given I recommend you take it in to a service center for a definitive answer.

Posted on Jul 22, 2008

  • 1 more comment 
  • Scott Hill
    Scott Hill Jul 22, 2008

    that is good info to have it is the monitor cable with the issue i would say the grounding pin may be damaged or you may need to look and see if the pins are all there on th vga connector. but based on your new info it is the monitor or its cable, try taking the laptop into a service center and just try a different monitor and see if the same issue occurs ( you could say your looking for another monitor for the laptop and want to make sure its compatible). hope this help to solve the issue.
    http://www.acl.co.uk/pinouts.htm


  • Scott Hill
    Scott Hill Jul 22, 2008

    try changing the monitor refresh rate down to 60 hz it is in the advanced section of the display settings. right click on the desk top select properties then settings then advanced then monitors then look at the refresh rate it should be set to 60 if not change it and see if that helps, if it is at 60 try changing it to 70 or 75 and see what you get.



  • Scott Hill
    Scott Hill Jul 22, 2008

    This is a dell issue there is nothing else I can tell you to try to fix this issue, sorry.



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