Question about Canon BJC 5100 InkJet Printer

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Paper output slot

The paper is jammed clear the paper and press (ok)
there is no paper in the printer

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There is still a piece somewhere,
1-where you put the paper there should be a lever,this tells the machine paper is present to print.
2-At the exit there is another lever telling it paper is going out and if there is a paper there.

Check to make sure these levers are free and can move easily, one may be stuck. Maybe you ripped the paper when trying to remove and a piece was left behind.

Posted on Jul 22, 2008

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My Canon Pixma MP600R insists that paper is jamed in machine, despite the fact that jam has been cleared and paper is being ejected when machine is switched on


The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top
Paper jams inside the printer

  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.


Trust this is helpful.

Dec 10, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Error paper output slot. the paper is jammed clear


Try this...With te printer off line, press the paper feed button making sure thre is paper in both feed trays. Once it print, a blank page go in and change back t your desired papper source. Hope that helps, please let me know.

Ash

Jan 27, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paper Output Slot Error Message


When the print head temperature falls, the error is
automatically cleared.
Note:
If the print head temperature exceeds the specified limit
when the scanning unit (printer cover) is opened, the
carriage does not move to the ink tank replacement
position.

Oct 11, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Paper output slot jammed


try uninstall printer and reinstall if you have cd for (if not go to cannon web site and download them

Aug 12, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon error code 6000 in mx308


please help me. i have canon print mx308. the have paper jams. paper has the full out from print. how i can finish the problems?

Jul 25, 2009 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

Canon MP610 - Paper jam error message


PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
GOOD LUCK

Jan 04, 2009 | Canon MP610 Photo All-In-One Printer

1 Answer

Mp830 shows paper output slot jam


I cannot receive faxes or print anything.
The message says that "there is no paper in the machine". There us plenty of paper in the machine and I push "OK" and get the same message

Jun 24, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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