After I've upgraded my iphone to version 2.0 and recorded new greeting message voicemail got wierd. It happens only when iphone is ON. Every second or third time somebody calls me and I don't answer, it would ring four times (as it suppose to), then clicks, and instead of voicemail there is silence... no greeting, no beep, nothing... Some times it warks just as it should. That's random. When iPhone is OFF, voicemail works all the times.
I've spent almost 6 hours on a phone with AT&T and then Apple. No one of them could troubleshoot the problem. We've done all the resets (of both iPhone and provider).
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1)Call your Voicemail access number, or press its corresponding shortcut key (usually the number "1").
2)Press the key corresponding to "set your voicemail greeting" or "Set up your voicemail."
3)Decide whether you want to use an automated greeting, which usually gives out your number and advises callers that you're not available.
4)Follow the prompts to record and save your greeting.
DOWNLOAD THE MANUAL FOR FUTURE REFERENCE!! LOL Scroll down to page #39 to where it says Use Voicemail and follow the instructions!! As per the service tech I spoke to on the phone to find this link, following these instructions will automatically erase your old voicemail unlock code as well as any as yet unheard messages.
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen. • At the voicemail notification, select Call to call your voicemail number and follow the system prompts to retrieve the message. Select Ignore to clear the notification without checking messages. The notification icon remains on top of the screen until you listen to the message • When only the voicemail message icon appears on top of the screen, select Voicemailand follow the system prompts to retrieve the message.
call 611 from the phone you can press I think option 1 then option 3 you should be able to reset your voicemail pwd. however before you do that you should call your phone from another phone not just press 1 send. by calling your phone it will let you know if you have a voicemail box actually setup porperly.
Most voicmail systems can be connected to via land line. You do this by calling your cell phone waiting for it to go to voicemail then when you here the voice you press the * button. It should begin the routine to access your mail. I am not sure that this will result in anything different but it is worth a try.
Had the same problemwith my iPhone 3G this is how I fixed it -
1) From the iPhone 3G, I called my own iPhone 3G number. 2) Went through the setup. After finishing the ssetup Hang off the iPhone 3G. 3) Then the voicemail button on the iPhone 3G worked - first time, there was a **** pause, it asked me to enter my voicemail password that I had set in step 2, and that's it.
-Dial into voicemail -Enter password to access system -Press button for Greetings or Administrative Options menu -Choose type of greeting -Press button to change it and record new greeting -Listen to new greeting and press button to confirm -Exit system