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Hi when i turn my sons laptop on all the lights come on and it starts to boot up but then nothing comes up but a blank screen

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There can be many reasons why you have a blank screen with a blinking cursor.
try removing all external device connected to your computer like printer, keyboard, mouse and others then restart if still a blank screen you will need to to remove your hard drive cd rom/dvd drive then restart your computer if still blank try to remove the memory of your computer. with the memory removed your computer should be beeping indicating no presence of memory then it means to say your computer is good. a device could be malfunctioning causing your computer not to boot. try to identify that device and replace it

Posted on Jul 24, 2008

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While bootup your computer, press F1 or F2 button to enter set up, check if the hard disk
detected in auto set up. save change and exit. your computer will bootup automatically.If that does not solve your problem. your computer might likely contacted bootable viruses.get a bootable antivirus to start up your computer. this should clear the fault.

Posted on Jul 24, 2008

From your description of the problem the laptop itself is in good condition, but it appears the operating system's software is either corrupted or needs to be re-installed. that should solve the problem

Posted on Jul 23, 2008

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Please check the USB devices connected to your Laptop and unplug them also check the CD drive this should resolve your problem

Posted on Jul 23, 2008

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Posted on Jan 02, 2017

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amuu_7.jpg


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