Question about Ricoh Aficio 2018D All-In-One Laser Printer

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Error 36851: No response from scanner" ricoh

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Dear kishorkamble,

We fixed this error, which happened in another model (Aficio MP-5500), by configuring two options:
1. Activating SNMP protocol. Menu Configuration -> Network -> IPv4
2. Activating RSH/RCP protocol. Menu Configuration -> Network -> SNMP

I hope it may be useful.

Yours sincerely,

Bruno Coutinho

Posted on Feb 07, 2012

  • Anees Mohyuddin
    Anees Mohyuddin Apr 04, 2013

    dear where i can find this menu

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I have been pulling my hair for three months trying to fix this. I installed McAfee and this is controlling my Windows Firewall. Disable the firewall long enough to scan what you need, then turn the firewall back on. This is the ONLY thing that worked. I am going to reset my firewall to allow Windows, not McAfee, to control the firewall settings. Hope this helps, it helped me.

Posted on Oct 13, 2014

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You have to just replace your cartridges.It show the error because the cartridge has a problem.

Posted on Feb 07, 2011

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1 Answer

Gestetner Aficio MP 1600 was connected to my System and I use it as photocopier, scanner and printer. The machine's Drum was changed of recent and it has failed to scan any of my documents. However, I...


Hello!
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Error function sc120


The following are the possible causes of this error -yes you will need a technician:

• Scanner home position sensor
defective
• Scanner drive motor defective
• Scanner home position sensor
connector defective
• Scanner drive motor connector
defective
• IOB board defective

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Problem in scanner when scan


Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.

This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!

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