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I HAVE INSTALLED THE PRINTER ON TO MY TESTRIG (PC) AND PLUGGED IN THE PARALLEL CABLE IN AND LOOKS OK, BUT WHENI SEND A JOB TO IT, NOTHING HAPPENS. THE ON-LINE MESSAGE IS ON THE DISPLAY. HOW DO I GET IN TO THE CHECK THE SETTINGS AND IF NEEDED CHANGE THEM tHANKS

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Please check if you installed the printer correctly. when you plug the printer to the pc did it say found new hardware? and did you install the driver supplied by the manufacturer correctly? next you go to start->control panel->printers and faxes check there if you see a newly installed printer. next check if printer icon is online.. right click the new printer check if use printer offline is check. un-check it.

Posted on Jul 23, 2008

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Hello! I turn on the printer with USB data cable atached to my pc and the Ready led is on. I installed the printer driver from lexmark support site everything beeing ok until now. I try to print from my...


Please try to switch to another usb port or try using a different usb cable. try to unplug and replug the cable and check if the computer was able to detect the printer.

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Hi there
You can try see if this may do it.

Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

In the window that opens (Services) look for "Print Spooler" on the right

Right-click "Print Spooler" and select "Properties".

Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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Dell 2330dn - my printer won't print my work. It keep reading Parallel busy. What does this mean?


How is this printer connected to your computer? Is it connected by a parallel/centronics cable, or USB, or perhaps not connected physically at all, but via network (it's a network-capable printer)?

Also, you don't specify the operating system.

I would guess, that it was installed on the LPT (parallel) port, instead of a network port, and because in reality nothing is connected to the parallel port it is producing an error (explaining why it's called busy would be long and boring).

Anyway, please either check the setting of the port to which this printer is printing (find that in Printer Properties), or be more specific as to what your current situation is.

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I have the same problem...Epson does not work with a parallel to usb cable or adapter. If you still want to use this printer you will have to use the parallel port or change the interface on the printer to USB.

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hi michelle,

try this,first isolate your machine to the server, if you have laptop install the driver and connect the printer to the laptop via parallel cable.( use new if possible so that we will not doubt the cable itself) if the ir5000 is printing normally it could be the network or the server has a problem hope this will help

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1 Answer

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My first recommendation is to carry a printer self test. Use the Menu on the front panel to do this ok. If both printers succeed in self test then the problem is reduced. Uninstall the previous drivers for these printers. Connect the printer data cable(USB) to the pc and check for communication. that is, whether or not it is detected by the pc's OS. This should be done one after the other on different ports. If the two printers are attached to same pc, I recommend you use a combination of USB and Parallel printer cables. If communication is successful then detach both cables from the pc. Install the drivers for the USB printer without attaching it to the pc. Then attach when prompted. That way, the printer is guaranteed. For the printer on the parallel port, connect it and install the drivers while attached to the pc. If nothing happens still, you should consider leaving only a printer on the pc. Good luck

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I've not worked with one of these cables before, but here's what I would do: Right-click on the printer icon and go to properties. You'll be looking for the tab that says "ports." Open that tab and see what port the computer thinks it's using for the printer. Chances it says it's using a parallel port, but it is in fact, using a USB port. I can't tell you which to choose without looking at what you see, but I think you might find one that makes reference to a USB port with a parallel connection of some type. Try clicking on that and see if your situation improves.

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