Hi i have bought a second hand washing machine, plumbed it all in but it still wont take the soap powder from the dispenser into the actual drum?? please help??

Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.


Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.


If helped, click.

Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.If helped, click.

As with any top-loader, the soap drawer will deposit the entire soap load on one spot within the first few seconds of water fill. When the water starts running through the soap drawer, the brakes on the drum are released, so you can manually rotate the drum to disperse the soap over the load surface, thus eliminating the concentrated spots. Also, you may save the duvet, as the white marks are most probably dried soap powder which can be removed with a damp cloth wiped over the area.

It sounds as though there is a soap powder blockage in the dispenser or the dispenser hose in to the drum.
Try pushing into the hose with something to clear the blockage.
Please rate my solution.

Probably a soap blockage in dispenser, or washer is overfilling, or the drum is turning too fast on wash.
Check the dispenser to make sure it is clear of powder.
The drum should turn fairly slowly, or other wise it will throw water up to the diepemser if it is turning too fast.

I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?

Depending on which compartment the powder is remaining in, it could be low water pressure causing the problem.
If it is taking some down, but not all the powder, then try putting the powder towards the front of the compartment.
If all else fails then I suggest you get one of these dispenser balls that you put straight in the drum with the washing.
Plz rate this solution.
thanks.

You need to check for blockage in dispenser, remove completely and thoroughly clean every part of it.
Other possibility is not enough water pressure to take all powder down, check water pressure, filters in hoses if fitted..
Check hose from dispenser to drum for restriction.
Plz rate my solution.
Thanks.

Not a solution but exactly the same problem. I should have sent the machine back (I bought mine about 2008 too) but by now, 2010, the machine is a complete waste of time and money. The soap dispenser fails to open every time, wasting money, water and my patience because I then have to hand wash after all. will try the suggested oil trick, but it was obviously a bad design to start with.

Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.