Question about LG WD-14124RD Front Load Washer / Dryer

3 Answers

The front loading door gasket is torn, I asked for a replacement. Its 3 months since my complaint They say there are no spares sent from head Office. Also the swith panel is not working. There are

I have a 8/4 14124 R.D. The front loading washing and drying machine has its door gasket torn. I have placed innumerable complaints at your Indiranagar branch office, at Bangalore Also the switch on panel does not work. I have asked for replacement of the panel. Everytime they say the spares have not come from Delhi. Is there some way you could help me find replacement of the gasket and the switch panel. I have not been offered an Annual Maintenence contract. Please let me know if you have an Exchange offer for a neew machine if you are unable to provide the spares. I would appreciate an early reply for the replacements. Thanking you, Neiloo Prasad

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  • neiloo Jul 22, 2008

    I have a 8/4 14124 R.D. The front loading washing and drying machine has its door gasket torn. I have placed innumerable complaints at your Indiranagar branch office, at Bangalore Also the switch on panel does not work. I have asked for replacement of the panel. Everytime they say the spares have not come from Delhi. Is there some way you could help me find replacement of the gasket and the switch panel. I have not been offered an Annual Maintenence contract. Please let me know if you have an Exchange offer for a neew machine if you are unable to provide the spares. I would appreciate an early reply for the replacements. Thanking you, Neiloo Prasad

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Hello neiloo,
I know the response of LG service centre in Indra Nagar,Bangalore is pretty stagnant one..But I will suggest you speak to those service person quite STRONGLY asking your replacements because oonly after which they will be active for working on your replacement issue..As you say replacement i hope you have your warranty but if your willing to pay for service try the following link

http://yellowpages.sulekha.com/delhi/home-services/home-appliances-service/kalkaji/lg-it-service-centre.htm

Posted on Jul 22, 2008

  • Natesan Sabesan
    Natesan Sabesan Jul 22, 2008

    Hello again prasad,
    this is the address of the main service centre in delhi

    LG IT Service Centre
    #204, Shakuntala Building
    Shop #59
    Nehru Place
    Kalkaji
    Delhi - 110019
    Phone: 011-26280641, 26214369HOpe this helps you.......

    THank you!!

    Regards!!..


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Plz write a letter to banglore branch office,informing that you will drag them to consumer court and you will see the result very soon.

Posted on Jul 22, 2008

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You need to address this to the customer support contact, please post here web address of the vendor and I will find the right contact..

Thanks

Posted on Jul 22, 2008

  • Ginko
    Ginko Jul 22, 2008

    I told you, where did you buy from?
    I hope you are reading my post, if yes then please provide an answer.
    If you bought from the Internet, then please provide web site name.
    Thanks


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