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When i go to delete documents on the hp printer it always seems to leave one and says " deleting " and it takes ages to actually delete.Why is this?

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You shut down the printer and try

Posted on Jul 22, 2008

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Document frozen in que. Cannot delete document. "Status" is frozen at "deleting".


HI there !

To delete the queue, follow the procedure.

Go to START MENU
Choose RUN (For Windows XP) or Choose Command prompt, right click and run as administrator ( For window vista and windows 7)
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.
It will work fine right now
I hope it helps you

Jan 24, 2011 | HP PSC 1210 All-In-One InkJet Printer

2 Answers

Cancelled a job and it stays in queue


Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

2 Answers

Document will not delete.


You may have to reboot your computer. Please consult this article for instructions to manually clear the print queue. If you're on a network, you may also need to review this article.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Aug 25, 2009 | HP LaserJet 1020 Printer

1 Answer

My printer is not responding to my computer.


Go back into Printers and Faxes, delete your printer icon, restart your PC and reinstall your printer driver. Good luck.

Jul 01, 2009 | HP Hewlett Packard Officejet 7310 InkJet...

1 Answer

PLEASE HELP!


well its a issue with the printer drivers,chk if there are any documents pending in the printers and faxes under thecontrol panel,if yes delete the document,if it does not delete,restart thecomputer and try it again,if it still does not delete,uninstall the printer drivers and reinstall them back in.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

Mar 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Hp officejet j4580 all-in-one printer will not print documents on screen it prints old documents and takes along time to print after the print command has been given


If you are using one printer in the same office, i mean if all the other employers also using it than this problem arises. Because if many employers using it than printer will always print in order of the print commands given. It works as prints given in order by time. If this is not the case than you can try to delete old print commands by switching the printer off and than deleting. I think this must help you.

If my advice helps you please feel free to rate me thanks.


Mar 15, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I have got a hp deskjet f4180 all in one printer. sometimes it will not let me deleting a printing job in a queue. it keeps saying deleting but it doesnt dissapear also this then stops me from printing...


what you need to do is go the the control panel, performance and maintenance, administrative tools, then double click on "services".

scroll down the list to " print spooler. single click on it to highlight, then on the left click "stop"

once it is stopped, again on the left, click start.

This should clear out any print documents that became "stuck" in the print queue.

Oct 11, 2008 | HP Printers & Copiers

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