Question about HP Officejet 7310 All-In-One Printer
Should be printing colour photos but they come out brown !
cartridges have been cleaned
test sheet shows colour
cartidges are 75% full
First check that printer is not set to print B&W. Open an application to print a page, for example Word. Chose print command from the file menu on top bar , the print window will open.
In the print window press the 'properties' button, and check tha printer is set for color printing.t
Once you are sure printer settings are not in B&W, read the following.
Even if it shows color at 75, the printer color level may had not been reset since the cartridge had been replaced, in this case the cartridge may be empty.
If the cartridge is not empty it still can be faulty (eg. ink insid is dry).
In either case replace color cartridge with new original one.
If after you replace the cartridge it still does not print colors, then color head is faulty, at this point consider having the printer repaired by a technician.
Posted on Jul 22, 2008
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Yes, plastic cartidge holder is provided to you to store HP 337 (black inkjet print cartridge) as you remove it to install a new HP 338 ( Photo Cartidge).
Remember, below combination of Cartidges for used for specific purposes:
Black and color cartidge for general Printing of Documents.
Black, Color, Photo Cartidge to Print Photos.
Color cartidge , photo Cartidge and gray cartidge is specially used when you to print copies of photos with great quality.
I hope that this should resolve the issue for you.
You can mail me at firstname.lastname@example.org for further assistance, I'll be glad to help you.
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