Question about HP Officejet 7310 All-In-One Printer

1 Answer

Hp 7310 all in one

Should be printing colour photos but they come out brown !
cartridges have been cleaned
test sheet shows colour
cartidges are 75% full

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  • Miles May 11, 2010


    I can'r trace the problem. Do you think you can print this out and see which color is the problem?

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  • HP Master
  • 19,396 Answers

First check that printer is not set to print B&W. Open an application to print a page, for example Word. Chose print command from the file menu on top bar , the print window will open.
In the print window press the 'properties' button, and check tha printer is set for color printing.t

Once you are sure printer settings are not in B&W, read the following.
Even if it shows color at 75, the printer color level may had not been reset since the cartridge had been replaced, in this case the cartridge may be empty.
If the cartridge is not empty it still can be faulty (eg. ink insid is dry).
In either case replace color cartridge with new original one.

If after you replace the cartridge it still does not print colors, then color head is faulty, at this point consider having the printer repaired by a technician.

Posted on Jul 22, 2008

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