At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I assume you would use the instructions under Mac (versus Windows) since you're trying print from your iPhone or iPad.
The ultimate solution may be in "Solution three: Obtain and install the latest product firmware update" at the bottom of the page under Mac. But, you should try Solutions 1 & 2 first.
Paper mismatch errors occur because the product scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the product, the product reports a 'Paper Mismatch' error. How do you load your check in the printer? Keep me posted. Jas247
Have/had the same problem: Getting "paper size mismatch" on the C4280 status
screen, after we got a paper jam. Every time we hit OK and put in paper,
Message about "Now printing Alignment page", it feeds through quickly, with
nothing printed on the page and reverts back to Paper size mismatch. Finally
got rid of the error, not sure how, but now when I try to copy anything, we only
get the lower right postion of the document that I'm trying to copy. Printing
from the PC seems ok. Powered off and back on, and it is back to P"now
printing alignment page, quick feed through and "paper size mismatch" error.
AND
When copying directly from the glass panel,it will only print a quarter of
the page -however it prints and coorectly if we print directly from the
computer.
The problem is the paper size sensors. Remove the plastic access panel that
is for access to the rollers in the back and has 4 rollers on it. There are two
papaer sensors attached to the printer circuit board (PCB). The control arm for
the sensor is a small plastic piece that extends slightly into the paper path
above the PCB. The plastic can be broken when you are removing a paper jam. I
stuck a small piece of a match stick in the sensor to keep it open (as though a
wider piece of paper was passing throught the printer). I can't switch to
smaller card stock, etc, but who cares, it works.
The copying problem is caused because the C4280 will not scan correctly until
after it does the alignment phase.
Sounds like your secratery's printer is set to ignore paper mismatch errors. It depends on the setting you have in your driver. Can you set your driver on your printer to ignore paper mismatch errors. If not when your printer errors, just try hitting the go button and it should print the document any way.
×