Question about Audio Players & Recorders
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Posted on Jan 02, 2017
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receive error code 31 if the device driver is not updated.
As you have already updated the device try reinstalling the device driver and check if that works, if that does not resolve the issue you may ignore the error message, below link will you go more information related to this issue:
On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
Steps to uninstall and reinstall the device driver:
Uninstall and reinstall the device from device manger. Steps to uninstall the device:
i. Click Start, type devmgmt.msc and press enter.
ii. Locate Microsoft ISATAP Adapter device
iii. Right click on the device and select uninstall
iv. Restart the computer for the changes to happen
Uninstall and reinstall the adapter from Program and features. Steps to follow
i. Click Start and choose Control Panel
ii. In Control Panel double click on the "Programs and Features" icon.
iii. Here you can find all the programs and items which are installed in Windows Vista.
iv. To remove adapter click once on the program and then click on Uninstall/Change and follow the prompts.
hope this helps
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