Question about Compaq Evo N610C Notebook

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Screen won't display

Hello, I have a compaq N610c. When I put it on the screen displays for a second or two and goes blank even though the laptop still remains on. How do I get to rectify this problem

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  • Evans Nguma Jul 22, 2008

    Thanks! that was fast. I tried pressing F10 and no response. I also tried hooking up a CRT monitor to it but could not get it to display. And yes, I know how to dismantle to an extent.

    The Big E

  • Evans Nguma Jul 22, 2008

    Thnks a million!...I will try it out when I get home today.

    A sorry to bother you, I also have a second problem on the same laptop. The battery does not charge and the charging light indicator does not come on when plugged to A/C. The battery is okay cause I've tested it with another laptop. What do I do? Am grateful.

    - Evans

  • Evans Nguma Jul 24, 2008

    Hello Worldvet, thanks for your assistance. I was able to removed the cmos battery for a few minutes and put it back. but the screen still behaves the same way (i.e. comes on and goes blank). But I haven't reset the time and date yet cause the screen is still blank and the battery won't charge too.

    What special action should I take. The system is Compaq Evo N610c PP2040. Kindly assist.



  • Glenn Rogers
    Glenn Rogers May 11, 2010

    Have you tried tapping the F10 key to access the bios setup screen during the brief period you have a screen?

    Have you tried hooking up an external display to your laptop's blue connector?

    How handy are you with taking apart things like a car, a chainsaw, a lawnmower a motorcycle? You get the idea? A laptop can be reset but require it be disaseembled somewhat. I need to know how comfortable you are at this. Are you?

    Let me know, okay?




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Ok, good. Hold on a minute I'll be back.

Posted on Jul 22, 2008

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  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    Shut down the laptop, remove battery and A/C power, close the screen. Turn the unit over. There are screws accessed from the bottom. Sometimes, there are letters on the bottom that say "keyboard". You want to remove these screws. Once you do so, turn the unit back over, open the screen and then remove the wrist rest top and the part that goes over the keys. When this lifts off, do so carefully as there is a ribbon cable from your keyboard to the motherboard. Be careful not to pull this out or loose.

    In the inside you will see a battery pack or a coin battery that connect to the keyboard with a white connector. This connector has two wires, usually white and red. Pull this gently away from the socket it is in. Leave this disconnected for a few minutes. This should reset your computer. Push the plug back into place reset the wrist pad and keyboard bezel, close the lid and turn the unit back over. Screw the unti back together and startup now with your battery in and A/C connected. It should automatically stop and give you a press an F key or F1 to continue because the time/date has changed. Go into the bios with the F key and set the date and time, set the pointer to mouse only or serial if you use a mouse and you should be okay.


  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    Okay. take it slow and easy on removing the keyboard.Sometimes there are locking tabs that need to be eased loose. They can make a really loud crack when they come loose, but more so when you put it back together. Don't let that unnerve you.

    Careful with the wrist pad lift off because of the ribbon cable.Should that come apart. Post back to me and I'll explain how to reconecte it. It looks like you should be able to just slip it in but its not the way you do it right. You can find me from the home page ,Find Experts, I'm listed somewhere in the first five pages or so. Or if you can come back to this page use teh comment box. I get emailed that you posted a question.

    On the battery charging on your laptop. It could just be the laptop. But use the Ask Me button to make a request and include your make and model as well as any other IDs like a service tag. I can look up to see if there is an update for your battery charger. If there isn't one, you just may be out of luck, However, resetting the laptop this way, above, may resolve the battery issue too.


  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    BTW, I doubt this, but if you find a coin cell battery in there, use a knife to gently pry the battery out of position completely and remove it. Leave it out for a few minutes as well. Then place it in position and push into the locked placement.

    Good luck, and if you get stuck, contact me using the Ask Me button to make a new request as opposed to using the comment box below.


  • Glenn Rogers
    Glenn Rogers Jul 24, 2008

    Will you please use the Ask Me button to make a request and we can start a new thread on this. Unfortunately, some of our work here on Fixya gets spammed by the likes of DrNittin and others that are much worse than his. thanks.

    Since I know you can disassemble a laptop case this opens up the potential to replace parts that won't be the first thing we'll do next.

    Thanks. I'll look for it and get back with you later as I have my own shop to look after during the daytime.



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You should contact Service Center.

Posted on Jul 22, 2008


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