a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
open all paper tray, go to print button, rest job, select "all" job and confirm. keep doing this untill there is no more print jobs showing on your screen, then go to your PC and set your default printer to this device, printing to this printer using the wrong print driver will do exactly what you just described
power off the printer. removed the network cable only. power on until it display ready. now print a config sheet or menu map. if it print without error then connect the network cable and print config sheet again. wait and observed. if it will start printing garbage then KILL the print jobs queued on the printer. after deleting all print jobs power off and power on printer with network cable connected. I hope that will fix the problem. by the way. was there any error display in the panel display like "49.4C02". etc.
To reset waste tank full error in MP730. 1. Hit the "menu": Key 2. Hit "Copy" Key 3. Hit "#" Key 4. Scroll thru the menu headings until you come to "Test Mode" - 12th heading 5. Hit the "3" button- this will bring up Eprom Clear 6. Hit "0" button 7. Hit the "Stop" button Can only try then your printer go on longer but some time the other you will need to clean out the waste ink it inside the printer all got to be open up to do this. Ok I have put a MP-Tools in my website for you to try out this tools are for reseting your inks plus it can do much more.
if you have a print job stuck go in and hit cancel job. If it stays even after a few min right click "my computer" on your desktop and hit "manage" go to "services and applications" click "services" find the print spooler option and right click it and stop the service. Once stoped right click it again and start it. This should clear anything stuck in print queue trying to delete
Check the print spooler (double-click the printer in the Printers and Faxes folder) see if there are more jobs listed if so cancel them and power the printer off and unplug the power cable and reconnect and power on. Keep the paper pulled from the tray until it stops attempting to print. Also check the printer settings (right-click on the printer in the Printers and Faxes folder and select Properties and then Printing Preferences) to see if the default number of copies is set to anything other than 1.
If the printer works ok on another PC, it seems quite clear that the problem is definately software (Driver) related. If you haven't done so already, I recommend adding the printer through the Printer\Faxes Add Printer Wizard and pointing it to take the drivers off the install CD (if you have one) rather than installing the printer from the CD Autorun. Just make sure that you've deleted the printer completely from Printers\Faxes and rebooted before each install attempt.