Question about Olympus VN-960PC

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Vn 960 PC ON VISTA

I install the software on vista , my olympus is not recognize by the system. What can I do?

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  • Anonymous Nov 11, 2008

    after installing the software and connecting the usb to the port, it still does not ackowledge the connection

  • vic_tor1221l Apr 15, 2009

    porfavor ayudenme necesito instalar mi vn-960 en mi baio con windows vista de 64 bits 64 bites por favor quien tenga una solucion ayudeme si se puede si no diganme porfavor

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Thanksa a lot to cristal515!Your procedure is perfectly right but it's not enough.
With my vista I had ALSO to MANUALLY install the driver.
I went on control panel, system, devices, then look for Olimpus Digital Voice Recorder and start the manual installation of the driver (found in http://downloads.olympus-europa.com/consumer/VoiceRecorder/720/eng_2000_xp.zip).
It will ask to confirm for compatibility problems but...you simply click ok and go on!
Then the game is over: just plug your device and OPEN again MANUALLY the software.
Good luck to all!
Steve

Posted on Oct 17, 2008

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Vista compatible software can be downloaded here:
http://downloads.olympus-europa.com/consumer/VoiceRecorder/720/eng_2000_xp.zip
After installing the software you need to install following updates
http://www.olympusamerica.com/files/DWPUP4EN.zip
http://www.olympusamerica.com/files/DigitalWavePlayerUpdate214.zip

The software will work with the 32 bit edition of win Vista, not with the 64 bit edition.
Hope this helps, crystal

Posted on Aug 07, 2008

  • lucilafree Aug 25, 2010

    why OLYMPUS IS NOT TREATING WELL HIS CUSTOMERS ??? NOBODY TOLD ME THAT MY OLYMPUS VN 960PC WHO WORKS ON XP WAS NOT COMPATIBLE WITH VISTA. THERE IS MANY DAYS THAT I TRY TO FIND A SOLUCION AND OLYMPUS FRANCE DOES NOT HELP. THEY DOES NOT KNOW NOTHING. ONE SAYS ONE THINGS THE OTHER ONE OTHER THINGS AND AT THE END NO SOLUCION !!!!! THEY SEND LINKS BUT THEY DONT WORK !!!! I NEED A SOLUCION. THANK REPLYING ME lucilafree@yahoo.fr

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Thank you for both of these posts. I was trying to get these drivers since 6 days. Even olympus helpline could not solve it. I am very glad to have this solved..

Posted on Mar 05, 2009

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